Returning Candidate? Log back in! Terrain Design Supervisor Location US-CA-Walnut Creek ID 2024-13641 Job Family Stores Employee Type Regular Position Type Full-Time Location

This position is located at 1149 S. Main St., Walnut Creek, California, 94596 United States Role Summary

A Terrain Design Supervisor is responsible for driving sales by providing the highest level of service through expert knowledge, design, and leadership for the Design by Terrain program. They along with a team of Artisans uphold terrain’s four promises: to welcome, to inspire, to inform and to appreciate our customer. 

Role Responsibilities

Customer Experience

Leads a team of Artisans to exceed customer expectations by building genuine, long-lasting relationships through personalized attention; ensure prompt customer communication with project inquiresDrives staff knowledge by sharing design and product information on new arrivals and current trends to directly inspire the team & customer; guides customer choices to reflect their unique personal styleActively plans and hosts workshops and special events in their area of expertise shares details to promote Terrain’s unique events, as well as drive engagement and participationDelivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction

Teamwork + Communication

Exhibits strong communication and contributes content while actively participating and leading daily meetings and/or projects; shares passion for plant, horticulture, and floral design & garden styleLeads by example with setting pace and productivity amongst the Artisan team to ensure they achieve or exceed individual or collaborative design goals and deadlinesOperates as an expert and resource for Artisans when projects or workload require problem-solving or reprioritization

Visual + Business Operations

Understands the terrain aesthetic and partners with design leadership to create compelling merchandise displays and installationsCollaborates and communicates with the nursery, event, and operations teams to ensure proper care and restocking of plant displays; maintains cleanliness and organization of back of house display areasLeads an area of specialty to provide elevated knowledge to customers and associates in a meaningful and interesting wayAdheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications Experience in customer serviceExperience in horticultural and floral designBasic knowledge of hand tools, wire usage, and glue gunsArt and design backgroundAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range USD $20.00 - USD $23.00 /Hr. EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?

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