The Territory Manager’s responsibilities include presenting our products and services to our existing and prospective agency force, identifying specific consumer characteristics, and recommending ways to promote and sell our products. To be successful in this role, you should have excellent communication skills and be highly motivated to meet or exceed new business submission, quotation, profitability, and production goals for your assigned territory.

Ultimately, this position will help us grow our customer base and establish our reputation in your assigned region, as well as the underwriting of profitable small business accounts online. Superior time management, sales acumen, problem solving, and organization is required of this individual to successfully accomplish these goals.

While this is a fully remote position, the ideal candidate should reside in the state of Idaho, Wyoming, Montana, North Dakota, or South Dakota. 

Responsibilities:

Territory Management / Sales and Marketing (50%)

Call on prospective agencies, investigate to determine acceptability, and appoint new agencies that are aligned with our agency management plan. Collaborate with sales representatives from different territories to share best practices and support a cohesive sales approach. Manage and further develop existing agency relationships in conjunction with branch marketing and UW representatives. Identify high impact opportunities in market (tradeshows, events, Agency trainings) to sponsor and/or attend for networking and Small Business general promotion. Ensure agents remain educated on the UFG Pro-Quote portal, ongoing enhancements, and added lines of business. Facilitate trainings, webinars, and meetings tailored to agency needs and small business opportunity for assigned territory. Set annual goals with agents as outlined by the Director of Sales & Marketing to promote growth in individual agencies as well as managing all agencies in the territory. Manage territory towards established profitability, loss ratio and premium targets. Develop agency profiles on each agent and learn as much about the agency as possible. Identify opportunities to grow existing agency performance and manage monthly action plan to support the achievement of desired agency goals. Coordinate Agency meetings and promote new products and initiatives to influence agency and producer level action and strengthen relationships. Provide feedback to management on what is happening in the marketplace, agencies and competition. Analyze sales and marketing data to determine the most effective sales and marketing techniques. Regularly evaluate territory performance, presenting to leadership weekly, monthly, quarterly, and annually. Regular collaboration with branch UW and Marketing teams – ensuring streamlined communications with agents, exploring opportunities identified by branch teams. Promote agency opt in of our Service Center. Partner with corporate marketing to drive localized brand awareness campaigns and agency level. Respond to feedback and potential barriers to entry.

Underwriting Expertise (20%)

High competence in Small Business appetite, product portfolio, and key performance indicators, as well as those of our branch teams to support clear and aligned messaging to agencies. Prospect for new small commercial accounts from agents within assigned territory using our portal and underwriting guide. Build strong relationships with agents in order to solicit new business submissions from them. Develop strong technical and processing skills with automated systems.

Change Management, Internal Subject Matter Expert( SME) (30%)

Schedule one on ones with local Underwriters, build relationships, support increasing the belief in portal experience, diverting small business leads through portal for profitability, seek feedback on barriers and address, grow OneUFG profitability mindset. Strong partnership with branch Marketing teams to ensure a consistent agency Leverage relationships for warm introductions, tag team agency appointments, and meet with marketing reps regularly. Support internal training needs in assigned territory for all things Small Business – Pro-Quote Portal, products, appetite, sales messaging. Regularly invest in one’s own Sales skills, product knowledge, insurance knowledge, and understanding of organizational priorities and department initiatives.

Qualifications:

Education:

Four (4) year college degree or equivalent in related CPCU, CIC or AU preferred

Experience:

5+ years of sales, marketing, and/or underwriting experience

Knowledge, Skills, & Abilities

The candidate must be a strategic thinker and Strong analytical skills and business acumen. Ability and passion to analyze, set priorities, and solve complex problems. Effective, clear, and concise communication skills, verbal and Propensity to present clear information to cross- functional teams, leadership and customers. Results-driven self-starter with the ability to Strong initiative and ability to work in a self-directed environment with a “can do” attitude and growth mindset. Detail-oriented with a knack for organization and process Comfortable working in a fast-paced environment while dealing with ambiguity. General knowledge of other UFG department functions, including large commercial, risk control, surety, claims, and customer and agent accounting is preferred. Ability to rate & quote new submissions using automated General knowledge of insurance, underwriting, rating coverage and contracts

Working Conditions

General office environment with significant travel

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and skills required. Additional task and requirements may be assigned, as necessitated by business need. UFG retains the right to modify the description of this job at any time.