Family Description

Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development.

Subfamily Description

Software (SWA) comprises the definition, specification, and allocation of requirements from different sources utilising knowledge of systems engineering processes (specification & architecture). Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description. Covers specification, design, implementation, and unit testing of Software (e.g. device drivers, microcode, hardware-related software & firmware) according to the requirements and architecture defined in the systems engineering process. Covers establishment and maintenance of Software Configuration Management (SCM) practices into software development projects, continuously building and integrating infrastructure tools and systems.

 

Overall Responsible for driving the Test strategy, Test effectiveness and Improvements for the Signaling product in functional/non-functional areas and accountable for fault escapes.
Requirements

10+ years of relevant Software Test experience in telco grade products
7+ years of Test experience in functional, Non-functional(Performance, Robustness,etc) & serviceability areas with large-scale distributed systems
Good working knowledge in Cloud, K8s core technologies with hands on python scripting.
Prior experience in interfacing with customers in understanding their deployments and use cases in the areas of   Serviceability.
Good working knowledge in OAM, Cloud Native Applications
Good hands-on experience in Linux, Kubernetes, VMWare, OpenStack and working with CSF Assets & Blueprints like BVNF/BCMT/BELK
Database knowledge: Operational experience in using SQL/Non-SQL DBs
Experience on open source products like Fluentd, Istio, Jaeger, mariadb SQL, XiPKI, Consul, Envoy
Good understanding of Mobile Networks (VOLTE/IMS, Core etc.) for 4G and 5G, IMS, etc.
Understanding of protocols such as HTTP/2, APIs based on gRPC, REST
Fluentd, Istio, Postgre SQL, Elastic Search, Prometheus, Kafka, Keycloak, etc. – Ability to understand how these S/W components are used, configured, and troubleshoot is an added advantage

In depth and working experience with cloud-ready, cloud-native, micro services and containers architecture, Devops.
Demonstrated expertise with scripting, tracing tools (Wireshark, tShark etc) and automation framework
Working knowledge on the toolsets like Jira, Jenkins or Bamboo
Able to bring in innovative practices for chaotic programmable performance tests like Chaos Monkey, Janitor Monkey etc
Bachelor’s degree in Electronics, Computer Science, Computer Engineering or a software related discipline. A Master’s degree in a related field is an added plus

Competencies
•    Highly developed analytical and debugging skills with proven ability to perform in a fast-paced environment and under time constraints while keeping attention to details.
•    Ability to multi-task and work on multiple issues, with quickly changing priorities
•    Excellent English communication skills both verbal and written.
•    Effective and supportive team player
 

• Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services. 

• Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives.

• Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.

• Shares initial ideas for professional direction of own organisational unit.

• Acts as a professional advisor and mentor for staff / workteam / taskforces.

• May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.

• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements.

• Manages Subcontracting / Partnership Manager.

• Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions. 

• Plans technical requirements from customers’ needs. 

• Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering). 

• Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications. 

• Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).

• Applies and maintains quality standards. Participates in process and tools evolutions and improvements.

• Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.