Job Overview: SHIFT: 8am-5pm (Shift subject to change based on business needs.

Our Wind Creek Platform team powers the online experiences and services our customers love, and we pride ourselves in our culture of inclusivity, customer focus and quality. To support our commitment to quality, we want to advance our quality assurance efforts. We’re looking for an experienced professional who drive can engineering quality strategy, planning, automation, and execution across a cross-functional client and service team.

Purpose:

Our genuine engagement and positive energy provides guests, especially women, an escape into an exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

Lead a team of internal and external testers

Facilitate setting the quality bar for products and services

Set expectations for Testers and evaluate their performance

Supervise day to day Tester activities

Communicate with multiple stakeholders to facilitate the flow of information

Drive test automation strategy and execution

Use data/telemetry to find issues and drive improvements

Escalate issues to appropriate owners to ensure issues are actioned

Improve team processes strategically and based on feedback

Required: (please ensure you meet the listed requirements prior to applying)

High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment

Must be twenty-one (21) years of age or older

Bachelor’s Degree in Computer Science or Related Field AND two (2) years Supervisory experience– required

o OR Four (4) years’ experience in a Management position– required

o OR Three (3) years’ experience in a Supervisory position with Wind Creek Hospitality– required

Five (5) years of testing experience with at least one (1) year experience managing people– required

Experience troubleshooting rich client applications and services– required

Preferred:

Experience creating and driving quality strategy

Experience writing test plans spanning clients and services

Experience automating test cases and execution

Experience coaching early in career testers

Experience partnering well in a cross-functional team

Excellent written and verbal communication skills

Experience using product/service telemetry to discover issues

Ability to build consensus within a cross-functional team

Ability to give actionable feedback on product implementation

Experience working on video games or casino style games

Willing to travel and participate in training and meetings as needed

Willingness to work flexible hours when needed

Must have a valid and current State Driver’s License and an insurable driving record for purposes of driving company vehicles as required

Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position

Must have a Pennsylvania and/or Illinois Gaming License (or the ability to obtain and maintain a license) as a requirement for this position as requested

Must have willingness and ability to work in a smoke/secondary smoke environment

Apply Now Save this job share this job: Email Facebook Tweet LinkedIn