Role Proficiency:

Performs tests in strict compliance independently guides other testers and assists test leads

Outcomes:

     Construct test scenarios based on customer user stories or requirements      Construct systematic test cases from scenarios for applications based on customer user stories or requirements      Execute systematic test cases from scenarios for applications based on customer user stories or requirements      Ensure that new or revised components or systems perform to expectation.      Ensure meeting of standards; including usability performance reliability or compatibility.      Document Test results and report defects      Facilitate changes in processes/practices/procedures based on lessons learned from the engagement Develop proficiency of other testers on the project

Measures of Outcomes:

Timely completion of all tasks # of requirement/user story ambiguities logged Requirements / User story coverage based on test cases/script # of test cases/script developed in comparison to the benchmarks # of test cases/script executed in comparison to the benchmarks # of valid defects

Outputs Expected:

Requirements Management:

Participate
Seek Clarification
Understand
Review

Domain relevance:

Test feature / component with good understanding of the business problem being addressed for the client Conduct gap analysis between requirement fitment and technology stack
using technology/domain expertise

Reporting:

Reporting the test activities of a small team including multiple testers

Estimate:

Estimate time
effort and resource dependence for work performed

Manage knowledge:

Consume
Contribute

Test Design
Development
Execution:

Identify testable scenarios and create test scenario document Update RTM Obtain sign off on test scenarios Basis (3) above
identify and create test cases and test data Smoke testing for system readiness check Execute test cases / scripts Identify
log and track defects Retest Log in productivity data

Skill Examples:

Ability to review user story / requirements to identify ambiguities Ability to design test cases / scripts as per user story / requirements Ability to apply techniques to design efficient test cases / script Ability to set up test data and execute tests Ability to identify anomalies and detail them

Knowledge Examples:

Knowledge of Methodologies Knowledge of Tools Knowledge of Types of testing Knowledge of Testing Processes Knowledge of Testing Standards

Additional Comments:

At least 3 years’ experience in Salesforce.com as a tester - must have experience in testing of CRM applications. The QA engineer will be responsible for Testing SFDC (Salesforce.com CRM application) & integration between different systems such SAP, MDM etc. The candidate will be responsible for requirement review, test cases creation, Automation and test cases execution and will need to partner effectively with other teams in IT such as Business Analysts, Engineering, and Release Management. A team-player, collaboration-oriented, mindset is essential. Responsibilities:- Must have hands-on testing experience on CRM application and should have in-depth knowledge on the architecture of previous projects ( SFDC Preferable ) Must have hands-on testing experience on testing UI / Front End on different configurations of browsers. Must have excellent knowledge on Testing Methodologies & defect Management systems Must have Good knowledge on CRM domain Will need to work closely with other teams in IT including Business Solution Analyst, Engineering & Release Management, Will be responsible for collaborating with other engineers and project stakeholders on the test case Sign off, test case execution and test reporting of solutions and integrations. Will be responsible for functional, integration and system testing the integrations using the appropriate technology/tools. They will work closely with the Engineering team to validate their integration, and with Operations to investigate, troubleshoot, and address production issues. Requirements Minimum 2 to 4 years’ experience in CRM Applications Testing Knowledge of Database (any) and ability to write SELECT queries with ease. Knowledge on any automation tool that can be used on CRM Applications is a desirable; Proven track record of designing test plans and test cases and executing the integration projects on the Force.com platform Adhere to STLC standards. Excellent in communication skills & a good team player. Quality Certifications would be advantage. Experience with Test management tools (i.e JIRA) and defect tracking tools (JIRA\HP ALM )