Testing Center Specialist Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4845718) Apply  Testing Center Specialist Salary See Position Description Location Gonzales, LA Job Type Unclassified Job Number 206231 Department River Parishes Community College Opening Date 02/24/2025 Closing Date Continuous + Description + Benefits + Questions Supplemental Information River Parishes Community College is an open admission institution that partners with the communities and businesses of the river parishes region of Louisiana to provide workforce training, certificates, diplomas, and Associate Degrees. Please visit our website for more information: www.rpcc.edu. River Parishes Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. River Parishes Community College also operates in compliance with Title VI of the Civil Rights Act of 1964, Title IX, of the 1962 Educational Amendments, and Section 504 of the Rehabilitation Act of 1973. The College does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, or veteran status. The Title IX and Section 504 Coordinator, Shalither S. Cushenberry, has been chosen to respond to student-related issues concerning the nondiscrimination policy attitleIX@rpcc.eduor 225-743-8526. Faculty and staff are encouraged to contact Brian J. Vermeire in the Office of Human Resources at hr@rpcc.eduor 225-743-8539. At RPCC, the lack of English language skills will not be a barrier to admission and participation in Career and Technical classes and activities in our institution. The College is also in compliance with the Family Rights and Privacy Act of 1974 (P.L. 93-380) as amended by the (P.L. 95-568). Position Title Testing Center Specialist Location Gonzales Campus Job Type Full-time Appointment Appointed by the Chancellor of the College upon recommendation of the Vice Chancellor of Strategic Initiatives and Executive Director of Workforce Reporting Line The Testing Center Specialist is a professional staff member who reports to the Assessment Center Coordinator. This role collaborates with other RPCC Testing Proctors, RPCC faculty and staff, the Executive Director of Workforce, and other college personnel. Position Summary The Testing Center Specialist supports the Testing Center in data entry, proctoring, and coordinating assessment and testing services across all campuses and off-site projects. The Testing Center Proctor is responsible for overseeing and administering exams in a secure, professional, and distraction-free environment across multiple testing sites. This role requires strict adherence to testing protocols, attention to detail, and strong customer service skills to assist test candidates efficiently. The proctor must be able to manage multiple tasks simultaneously, maintain assessment integrity, and work effectively in a fast-paced setting. Additionally, the proctor ensures compliance with institutional, state, and national testing regulations while maintaining operational readiness for all testing locations. No Civil Service test score or assessmentis required to be considered for this vacancy. The pay for the position is $15.00 per hour. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. *Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.* Minimum Qualifications Minimum Requirements: + High School Diploma or equivalent + 1 year of testing services, proctoring, or customer service experience. Preferred Education and Experience: + Associate’s Degree + 3 years of testing services, proctoring, or customer service experience. Job Concepts Key Duties and Responsibilities 25% Test Administration & Security: + Ensure strict adherence to all testing policies, procedures, and security measures. + Verify candidate identification and check-in processes to confirm eligibility. + Monitor test sessions to prevent academic dishonesty and rule violations. + Maintain strict security and inventory of test materials, including chain of custody management for various test formats. + Handle test materials securely, including distributing, collecting, and returning test documents as required. + Secure logins, passwords, and access to online testing systems to prevent unauthorized use. + Monitor testing rooms to uphold security and conduct standards at all times. + Collaborate with technical support to troubleshoot and resolve IT-related issues during test sessions. + Maintain equipment and technology to ensure operational readiness for all testing environments. 25% Customer Service & Candidate Support: + Provide clear instructions to test candidates before, during, and after exams. + Assist candidates with disabilities or accommodations in compliance with approved guidelines. + Respond professionally to candidate inquiries while maintaining a neutral and fair testing environment. + Provide excellent customer service to students, faculty, and external stakeholders. 25% Operations & Multi-Site Coordination: + Travel between multiple testing locations as needed to support operations. + Maintain a structured and organized testing environment across all sites. + Accurately document irregularities and submit incident reports when required. + Maintain and enhance assessment services across all campuses by ensuring consistency in procedures and compliance. + Assist with data entry for assessment purposes to support institutional reporting. + Develop and supervise the RPCC Workforce Testing Monitor, ensuring operational efficiency and compliance. + Collaborate with departments and faculty to facilitate external assessment processes. 20% Compliance & Professionalism: + Maintain confidentiality of test materials and candidate information at all times. + Ensure compliance with institutional, state, and national testing regulations, policies, and standards. + Prepare and submit required reports on testing activity, security incidents, and compliance. + Attend training sessions to stay current on proctoring requirements and uphold testing program quality. + Maintain documentation and adhere to testing guidelines set forth by Louisiana. 5% Other duties as assigned. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 Are you legally authorized to work in the United States? + Yes + No 02 Are you willing to undergo a background check as part of the hiring process? + Yes + No Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email