Testing CoE Business Management VP
Chase bank
Job summary:
The newly established Testing Center of Excellence has implemented a number of internal Business Management and Product Support processes and strategies, and continued to expand into new areas of coverage. As a result, there is a need to add additional support in the form of a flexible resource with the ability to act effectively as a liaison between Testing Leadership and Support and engage in strategic efforts on behalf of Leadership to optimize and improve the testing environment. You will report to the Business Management Office and aid Executive and Managing Directors, as needed.
Job responsibilities:
Support Executive and Managing Directors by acting as a liaison in the delivery and receipt of key information such as budget, onboarding efforts, communication requirements, internal job aid requirements, tooling updates, internal charters, matter relating to location strategy and more. Assist with the preparation of data and presentations for key internal meetings such as business reviews and initiative tracking. Coordinate communication and the distribution/cascade of key information as needed throughout the teams being supported. Participate in expansion and key process improvement initiatives to maintain a highly effective and controlled environment. Develop and manage project plan updates and report-outs using designated tools and processes. Develop a detailed understanding of current state processes, identify weaknesses, gaps, and/or opportunities for improvement and propose solutions to increase the efficiency of information flow between different business areas. Address other areas of need identified by Executive and Managing Directors as identified and appropriateRequired qualifications, capabilities, and skills:
Qualified graduate with minimum 12 years of prior experience in Control Management and/or Conduct, Compliance, and Operational Risk Minimum 2+ years’ of experience in supervisory, process, or project management roles Strong understanding of audit, control, and testing processes Strong analytical, critical thinking, and problem-solving skills Ability to effectively interact with all levels of management, including cross-functional stakeholders Advanced Excel, PowerPoint, Word, and Teams skills Excellent oral and written communication as well as interpersonal, collaboration and influencing skills Ability to maintain a highly organized environment and work independently
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