Why join us?
Geiger furnishes the modern office with beautiful solutions for private offices, conference rooms, collaborative spaces, and more. Geiger designs play an important role in creating environments where people want to be—spaces that stimulate creative and analytical thinking, strengthen organizational culture, and communicate trust to clients and visitors.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Geiger means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Geiger to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
GENERAL PURPOSE
Under general supervision, this position will be responsible for sharing information with all departments to quickly meet internal and external customer needs. Ensures the timely and accurate planning, completion, and documentation of textile application testing, ECOs and related data maintenance. Maintain communication and collaboration with the manufacturing team to anticipate and troubleshoot textile application issues.
ESSENTIAL FUNCTIONS
Communicate and coordinate graded textile/leather additions or discontinuations with the supply management, warehouse, and inventory teams.
Facilitate and document application testing results for COM, COL and graded textiles/leathers.
May adopt or develop procedures, processes, and techniques to meet the requirements of the position.
May send out routine written and verbal communications to internal and external customers in support of department objectives and activities.
Process ad-hoc written and verbal requests for information/data from internal department customers and external contacts that are of a more complex nature.
Professionally handle communications with external customers, sales or customer service teams and redirect messages or direct callers to another party as needed.
Provide expertise and support for new textile development with a focus on product application and quality.
Work efficiently in various business systems and coordinate updates to application charts, specification tools, price books and ERP/MRP systems.
Performs additional responsibilities as requested to achieve business objectives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
One of the following is required: (1) High school diploma or its equivalent (GED for example), (2) work experience which demonstrates performance competency
Skills and Abilities
Excellent communication, interpersonal, and organizational skills.
Proven ability to follow-up and perform with minimum supervision.
Ability to understand upholstery patterns and their usage to gain maximum fabric yields.
Experience with pattern matching techniques and practices.
Demonstrated ability to handle confidential information.
Demonstrated ability to effectively use office automation/communication software and tools currently being used in the HMI office environment.
Demonstrated ability to rely on experience and judgment to plan and accomplish assigned tasks and goals.
Strong time management, multitasking and process management skills.
Customer service focused.
Ability to understand various Product Options.
Ability to read and interpret documents such as dispatch list, shop orders, and CAD drawings etc.
Ability to calculate figures and amounts such as yardages, proportions, percentages, area, circumference, and volume.
Strong interpersonal, problem solving and reasoning skills are required to ensure effective communication with internal customers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Additional Skills and Abilities
Experience with fabric cutting, sewing or upholstery in a furniture manufacturing or similar environment required.
Knowledge of textile types, manufacturing processes, finishing and backing is a plus
Experience with automated fabric cutting equipment and software is a plus.
Who We Hire?
Simply put, we hire everyone. Geiger is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.