Maintain and strictly abide by state sanitation/health regulations and hotel requirements.  Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department’s annual budget. Handle guest complaints ensuring guest satisfaction.  Other duties as assigned. Responsibilities Responsible for beverage operations and staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service.  Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls.  Strives to ensure guest and employee satisfaction while maintaining the operating budget.  Accountable for enforcing all legal obligations professionally and consistently.  Determines training needed to accomplish goals and implements training plan.  Strengthens the food and beverage/culinary team by assisting in other outlets when needed. Qualifications Minimum of five years’ experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.  High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus Clean Driving record