Burleson, TX, 76097, USA
2 days ago
Therapy Services Patient Service Rep
**All the benefits and perks you need for you and your family:** - Benefits from Day One - Paid Days Off from Day One - Student Loan Repayment Program - Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support **Our promise to you:** Joining Texas Health Huguley - AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Texas Health Huguley - AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Texas Health Huguley- operates as a joint venture between Texas Health Resources and AdventHealth.** **Schedule:** Full Time **Shift** : Monday 10-7, Tues-Thursday 8-5, Friday 10-4. Possibly some flexibility. **Location:** 11801 South Fwy., Burleson, TX 76028 **The community you’ll be caring for:** + Our care for patients extend to the spiritual level by praying with patients and families and providing on call, 24 hours, 7 days a week Chaplains for spiritual support. + Award winning facility and departments including “Great Place to Work” by Becker’s Hospital Review and Gallup. + Work with the latest technology and top experts including “Daisy Award” recipients while on our journey to Magnet status and Pathways designated. + Designated Emergency Center of Excellence recognizing our facility as a high-performing emergency department + Located about 10 minutes from downtown Fort Worth and near TCU in the award-winning school district, Burleson ISD which also provides a low-cost of living. **The role you’ll contribute:** Provides clerical, secretarial and receptionist support for the Therapy Services department, independently and with minimum supervision performs other diverse duties as requested or required. Possess skill in the techniques of patient relations efficiently assisting in the processing/registration of patients, under the general and direct supervision of the Clinical Director. **The value you’ll bring to the team:** · Receives incoming phone calls by third ring using courteous customer oriented techniques and routes calls accordingly. · Meets and greets visitors and patients in a friendly, courteous, timely manner 100% of the time and directs them to the appropriate areas or department personnel. · Maintains patient appointment calendars, documenting accurate times and ensuring an efficient flow of patient treatment through effective scheduling of patients. · Responds to all patient information inquiries in a confidential and courteous manner. · Obtains new patient intake information and verifies insurance information, acquiring precertification on patients when required. · Assists new patients with completion of registration and consent forms and copies these forms for the department secretary to complete the computer portion of the registration. · Compiles chart for new patients to include doctor order, insurance information, medical history form, and consent forms. · Receives and maintains patient co-pay/deductible payment records. · Trains staff in all areas of front office duties including patient scheduling and insurance requirements. · Responsible for patient charge procedures within the Therapy Services department as assigned by the Clinical Director. · Explains the insurance co-pays/deductibles to appropriate patients. **The expertise and experiences you’ll need to succeed:** **Minimum qualifications** : · High school graduate or equivalent. · Clerical, administrative experience. **Preferred Qualifications:** · Medical clerical experience in a hospital physical therapy department, nursing home or rehabilitation agency is preferable This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Rehabilitation Services **Organization:** Texas Health Huguley Hospital **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 24044796 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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