Third-Party Risk Management
Operations Officer

Role Summary

State Street uses third parties to support internal processes and in the delivery of certain products and services to clients.  These third parties are evaluated and risk assessed through our Third-Party Risk Management (TPRM) Program.  The Third Party Risk Management Onboarding Operations Officer will manage and coordinate the third party risk assessments with suppliers and corporate subject matter experts. The scope of work will entail reviewing and analysing the third party supplier responses to due diligence questionnaires, liaising with internal subject matter experts for their expert opinion, communicating and hosting meetings with key stakeholders, including vendor & business partners, explain and defend risk analysis to stakeholders. The role is expected to be able to effectively analyse, document and defend/communicate conclusions of the analysis to vendors and internal stakeholders, partner with managers of third party relationships and guide them towards successful resolution of the items raised.

Job Duties and ResponsibilitiesDevelop and maintain an understanding of State Street’s business lines and the products & services offeredExecute and coordinate Risk Assessments and ensure timely and effective closureBuild and maintain partnership with internal subject matter experts and key stakeholdersInitiate communications with key stakeholders for inconsistencies identified and follow through to successful resolutionProvide periodic MI and Analytics to program leadership demonstrating productivity, progress and accomplishmentsSupport emerging TPRM program requirements in view of the evolving regulatory landscapeSupport in audits and regulatory inspections

SkillsSound experience of 10+ years in Third Party Risk Management operations at multi-national BanksPrior experience in stakeholder managementExcellent written and verbal communication skills, with the ability to influence stakeholders at all levelsAbility to multi-task and operate in a fast-paced, deadline-oriented environment;Strong organizational and time management skills, ability to work independently, prioritize including when under pressure and to tight deadlinesMust be self-motivated, adaptable and demonstrate initiative in difficult circumstancesProven ability to identify problems and work to successful resolutionPossess a strong customer centric mindsetDemonstrate a willingness to support change and initiatives within the TPRM ProgramInnovative and critical thinkingHigh ethical standards

QualificationsOverall work experience within financial services sector (13+ years)Generalist knowledge of Operational Resiliency, Operational Risk, Cyber Security, Physical Security, Reputational Risk, Data Privacy, Compliance, Anti-Money Laundering, Anti-Bribery and Corruption and Tax Evasion risk domains is requiredManagement Graduate from an institute of repute preferredStrong working knowledge of Microsoft Office products, including Word, PowerPoint and ExcelRisk Management certification good to have - CRISC, CISM, CRVPMPrior experience with Archer / RSA platform is preferred

*Please note: Role is required to support internal clients during first half of US hours

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