**About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. **The Role** The Lead Information Security Engineer primary function is to contribute to a team of SOC analysts to provide continuous monitoring, incident response, remediation support, and threat hunting services. This role also provides professional security operations center (SOC) analysis associated with customer monitoring activities through the processing and management of incidents and request tickets, as they are assigned. The role is responsible for investigating novel and complex threats, developing knowledge, playbooks, and automation. Deeper dives into threat hunting are also in scope. The responsibilities include receiving and managing escalations from other Analysts, customers, and other internal groups, as well as contributing to the full incident handling lifecycle with customers. The engineer is expected to contribute to internal documentation and adherence to SLA targets and requirements. Tier 3 engineers are expected to participate in and contribute to planning and implementation of strategic and operational projects in efforts to achieve overall PSS goals. Tier 3 engineers are expected to be able to troubleshoot complex problems with minimal input from peers and leadership. Tier 3 engineers will significantly contribute to an incident handling team for clients with the additional level of service. **The Main Responsibilities** + Continue analysis of the alert queue events/incidents escalated by tier 1; advanced triage of security alerts; collects data and context necessary to resolve the incident or escalate to customer for explanation + Conduct Threat Hunting in customer environments leveraging structured frameworks; create future detections based on threat hunting recommendations; provide written reports to customers and be prepared to provide briefings as needed. + Trend and Pattern analysis of incidents to expedite current and future incident response efforts, assist customers with response playbooks as needed. + Regularly perform tuning and filtering of SIEM alerts and monitor components to ensure only relevant security data is being gathered. + Contribute to incident response efforts to identify, investigate, mitigate, and respond to security events and incidents during live incidents, red team incidents, purple team exercises, or tabletop exercises within the customer’s environment and otherwise mentor junior analysts. + Investigate novel and complex threats, then develop detection logic, playbooks, automation, and any other necessary documentation for reoccurring incidents and incident tasks. + Contribute to the creation of temporary or permanent reports for customers, as requested + Provide professional recommendations to incident response leadership in incident remediation. + Provide technical recommendations to improve incident response frameworks and plans for SOC customers based on industry standards, guidelines, and best practices. + Document incident response process and create reports for incident stakeholders and facilitate lessons learned. + Collaborate with technical and business SMEs including internal leadership to provide technical assistance in identifying gaps to enhance security monitoring and response actions. + Work closely with Tier 1 teams to identify and implement automation solutions that enhance the efficiency of triage processes. + Participate in a 24x7 Rotating On-Call Schedule. **What We Look For in a Candidate** + 3-5 years of Managed Security Service Provider (preferred) + Strong understanding of security principles such as attack frameworks, threat landscapes, attacker TTPs, etc. + Knowledge of new and evolving technologies + Working experience and knowledge of SOAR platforms and solutions + Excellent writing, communications, and presentation skills + Familiarization with a variety of information and network security monitoring tools (specifically Securonix SIEM, QRadar SIEM, Splunk, FortiSIEM, Microsoft Sentinel, Falcon Crowdstrike Carbon Black, among others) + Ability to work in a dynamic team-centered environment + Proven ability to multitask among multiple customers to meet all customer needs outside of a single pane of glass + Threat Intelligence or Forensic background is a plus All Analysts should possess the background and experience necessary to obtain Industry or SOC specific certifications as instructed by management. Possible applicable certifications include, but are not limited to: + Certified Information Systems Security Professional (CISSP) + Information Systems Security Engineering Professional (CISSP-ISSEP) + Systems Security Certified Practitioner (SSCP) + Certified Ethical Hacker (CEH) + GIAC Certified Security Analyst (GCSA) + GIAC Certified Incident Handler (GCIH) + GIAC Certified Forensic Analyst (GCFA) + GIAC Certified Intrusion Analyst (GCIA) + GIAC Certified Forensic Examiner (GCFE) + Information Technology Infrastructure Library (ITIL) **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (https://www.lumenbenefits.com/httpdocs2/index.html) + Bonus Structure Requisition #: 336343 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/i/global/en/faqs) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 02/15/2025