POSITION: Ticket Seller

FACILITY: ASM Global/Pensacola Bay Center

LOCATION: Pensacola, Florida

REPORTS TO: Box Office Manager and/or Supervisor

FLSA STATUS: Part-Time Non-Exempt

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Part-time Ticket Seller position for ASM/Pensacola Bay Center. The Ticket Seller is responsible for ticket sales for shows or events by performing the duties listed below.

MAJOR RESPONSIBILITIES:

Includes the following (other duties may be assigned):

Opens and/or closes ticket window as required.Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager or Supervisor for audit.Handles Will-Call window according to procedures.Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance.Ability to work independently and handle most box office questions without assistance.Efficiently and courteously answers questions concerning prices, seating, and events.Gives information concerning upcoming events.Files various records and reports and performs related clerical work as assigned.Performs other related duties as assigned by Box Office Manager or Supervisor.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to pass a credit and background screening.Must be able to work nights & weekends.

EDUCATION AND/OR EXPERIENCE:

High school diploma or general education degree (GED).Computer and cash handling experience strongly preferred.Box office or guest service background preferred. 

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.