POSITION: Ticket Seller FACILITY: ASM Global/Pensacola Bay Center LOCATION: Pensacola, Florida REPORTS TO: Box Office Manager and/or Supervisor FLSA STATUS: Part-Time Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Part-time Ticket Seller position for ASM/Pensacola Bay Center. The Ticket Seller is responsible for ticket sales for shows or events by performing the duties listed below. MAJOR RESPONSIBILITIES: Includes the following (other duties may be assigned): + Opens and/or closes ticket window as required. + Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately. + Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets. + Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager or Supervisor for audit. + Handles Will-Call window according to procedures. + Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance. + Ability to work independently and handle most box office questions without assistance. + Efficiently and courteously answers questions concerning prices, seating, and events. + Gives information concerning upcoming events. + Files various records and reports and performs related clerical work as assigned. + Performs other related duties as assigned by Box Office Manager or Supervisor. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to pass a credit and background screening. + Must be able to work nights & weekends. EDUCATION AND/OR EXPERIENCE: + High school diploma or general education degree (GED). + Computer and cash handling experience strongly preferred. + Box office or guest service background preferred. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.