POSITION:                   Ticket Seller                           

DEPARTMENT:           Box Office

REPORTS TO:              Box Office Manager

FLSA STATUS:             Part-Time

Summary

 ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Ticket Seller at the SMG/Florence Civic Center. Under direct supervision, the Ticket Seller responsibilities include processing single ticket sales, exchange, and tax credits at the facility's box office.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned. Dispense tickets as requested by patrons; accept payment and make change accurately. Answer questions efficiently and courteously concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies. Exchange tickets and process tax credits for box office patrons. Balance all applicable transactions for the date of service and complete all necessary reports before departure. Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales. Keep daily balance sheet of cash received and tickets sold in the form of a sales report. Maintain a daily audit of all ticketed events. Work extended and/or irregular hours including nights, weekends, and holidays, as required.

Skills and Abilities  

Position requires ability to: Demonstrate exceptional customer service skills; respond promptly to customer needs, respond quickly to requests for service and assistance; able to handle most box office questions without assistance. Exhibit a professional attitude and appearance at all times. Calculate mathematical computations and handle financial transactions rapidly and accurately in a fast-paced environment. Operate computerized ticketing system, standard office equipment, and basic computer programs. Follow oral and written instructions and communicate effectively with others in both oral and written form. Work well independently, exercising judgment and initiative, as well as in a team environment with a diverse group of people. Remain flexible and adjust to situations as they occur. Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment. Work effectively under pressure and/or stringent schedule and produce accurate results. Must pass credit check/background check.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle and count coins and currency. The person must be able to climb stairs and walk long distances to access all seating.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 Applicants that need reasonable accommodations to complete the application process may contact 843-679-9417.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.