Network Engineer Associate

Join our technology leading team of men and women that solve some of the world’s most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in the IT field by joining our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Beale AFB, CA.

The Network Engineering team supports the Air Forces’ Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center. Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise.

Task: Network Monitoring/Help Desk Support Subtasks

The contractor shall:

Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies

Monitor all nodes for operational integrity

Respond to trouble calls

Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions

Populate and examine trouble and error logs for troubleshooting and capturing metrics

Provide technical support to resolve the problem or escalate to the appropriate level

Monitor and administer network tools for troubleshooting and metrics for trends analysis

Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis

Provide technical support in data network planning, engineering, and design

Report all trouble calls upon receipt to the Mission Control Center (MCC) in the Operations Center and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander

Provide quarterly metrics illustrating trends and workload to the Ops Supervisor in the form of a PowerPoint presentation

Knowledge, Skills and Abilities (KSAs):

TS/SCI Clearance

Shift work: 4 days on/3 days off (10 hr days)

Minimum of three (3) years’ of network operations experience

Possess IAT Level II - Security Plus Certification

Demonstrated knowledge of network monitoring tools

US Citizenship Required

Location: On Customer Site

GDIT IS YOUR PLACE:

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

#GDITPriority