Tier 3 Engineer – SUSE Rancher

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

Job Family Definition:

Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

What you’ll do:

We are seeking a highly skilled and experienced SUSE Rancher Expert to join our team. In this role, you will be responsible for implementing, managing, and optimizing our container orchestration and Kubernetes infrastructure using Rancher, a leading platform for managing Kubernetes clusters. You will work closely with cross-functional teams to ensure that our infrastructure is highly available, scalable, and secure, while ensuring best practices are followed for containerized applications.

As a SUSE Rancher Expert, you will lead the design and implementation of Rancher-based solutions, work on performance optimization, troubleshoot complex issues, and contribute to automating deployment pipelines.

 

Rancher Management & Administration:

o   Design, deploy, and maintain Rancher to manage Kubernetes clusters.

o   Configure and manage multi-cluster environments, ensuring high availability and efficient resource utilization.

o   Automate the deployment of Kubernetes clusters and associated resources using Rancher.

o   Ensure integration of Rancher with existing CI/CD pipelines, monitoring, and logging systems.

Kubernetes Cluster Management:

o   Oversee Kubernetes cluster lifecycle management, including creation, scaling, upgrades, and decommissioning.

o   Troubleshoot and resolve issues related to Kubernetes clusters, networking, storage, and workloads.

o   Implement and manage best practices for security, network policies, storage, and RBAC within the Rancher/Kubernetes ecosystem.

Collaboration & Leadership:

o   Collaborate with engineering, DevOps, and security teams to align infrastructure with application requirements.

o   Mentor and guide other team members on Rancher and Kubernetes best practices.

o   Help establish and maintain governance policies for Kubernetes environments in Rancher.

Optimization & Troubleshooting:

o   Continuously optimize the Rancher and Kubernetes environment for performance, cost efficiency, and scalability.

o   Identify and resolve performance bottlenecks, failures, and issues in the cluster environment.

o   Implement monitoring and alerting strategies to ensure the availability and health of all systems.

Security & Compliance:

o   Ensure the security of the Kubernetes environment and Rancher platform by implementing robust security controls (e.g., network policies, role-based access control, image scanning).

o   Stay up-to-date with industry best practices and security threats affecting Kubernetes environments.

Documentation & Training:

o   Create and maintain comprehensive documentation for infrastructure, configurations, and operational procedures.

o   Provide training to internal teams on Kubernetes and Rancher usage, administration, and troubleshooting.

 

What you need to bring:

Education: Bachelor’s degree in Computer Science (or equivalent experience).

Experience:

o   5+ years of experience working with Kubernetes, with at least 3 years of hands-on experience with SUSE Rancher.

o   Strong expertise in deploying, configuring, and managing Kubernetes clusters (with Rancher as the management layer).

o   Proficiency with containerization tools such as Docker.

o   In-depth knowledge of container orchestration and microservices architecture.

Technical Skills:

o   Advanced knowledge of Kubernetes, Helm, and Rancher.

o   Strong understanding of cloud-native technologies and infrastructure-as-code tools (e.g., Terraform, Ansible).

o   Experience with CI/CD tools and frameworks (e.g., Jenkins, GitLab, CircleCI).

o   Proficient in scripting and automation (Bash, Python, etc.).

o   Knowledge of container security practices and tools (e.g., Aqua, Twistlock, Clair).

o   Experience with logging and monitoring systems (e.g., Prometheus, Grafana, ELK Stack).

Soft Skills:

o   Strong analytical and troubleshooting skills.

o   Excellent communication and collaboration abilities, with experience working in cross-functional teams.

o   Ability to work in a fast-paced, agile environment and manage multiple priorities.

 

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job:

Services

Job Level:

Expert

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.