Pittsburgh, PA, USA
3 days ago
Time-Off & Disability Program Consultant
Company :Highmark HealthJob Description : 

JOB SUMMARY

*Hybrid role - 3 days a week in our Pittsburgh office

The Consultant  supports the Director and Program Manager in designing, developing, implementing, communicating and consulting on the various Time Off Disability, Leave and Accommodation programs for the company's business units. This position will utilize technical, analytical and business expertise to ensure the programs support the business strategy and aligns with the Organization's Total Rewards guiding principles. This position will evaluate and benchmark programs to determine the company's competitive posture and provide recommendations in planning, design and policy changes. Collaborates with the business partners to ensure an understanding of the programs, compliance requirements and provides training and communication oversight of the processes. Possesses in depth understanding of administration and regulatory requirements unique to Absence Management.

ESSENTIAL RESPONSIBILITIES

Develop and foster internal relationships across the enterprise.  Provides analytic and consultative support to a broad spectrum of internal customer areas and external business partners. Functions as the subject matter expert in interpreting, communicating and consulting on the administration of the Time Off Disability, Leave and Accommodation programs. Addresses escalations form HR Shared Services and other business units .Evaluate and benchmark programs to determine competitive posture. Develop strategies to extract data from HR systems. Provides initial reviews and analysis of relevant data to determine utilization and overall impact. Collaborates with program manager to track and understand regulations and ensure plan compliance.  Complete projects of varying size and complexity as assigned. Plan activities and establishes objectives within the allotted timeframes. Researches and analyzes information and provides suggestions for best course of action.  Support the implementation of the Time Off, Disability, Leave Management and Accommodation program strategies. Supports the  partnership with 3rd party administrator/insurer, employee health and accommodation providers. Partners with the 3rd party administrator/insurer for reporting requirements and program evaluation. Participates in the process of due diligence and plan integration with mergers, acquisitions and other corporate transactions.Manage customer expectations and provides feedback to leadership to improve service delivery. Supports the Program Manager  to ensure program design, policies and practices comply with HIPAA, ADA, FMLA and all other federal, state and local law/regulations. Monitors the legislative framework and provides recommendations to policies due to changing legal landscape. Implement quality control measures to ensure adherence to regulations. Other duties as assigned or requested.

EXPERIENCE


Required: 

3 years' advanced experience in data analytics and reporting3 years' experience with disability and time off program design and consultation

Preferred:

3 years' experience in project management and policy development 3 years' experience in developing clear and concise employee communications1-2 years' Workday experience      1-2 years' experience working in a matrix environmentAdvanced Excel skills creating formulas and dataPrior experience working in an organization with Human Resource Service Center Leave administration certification 

SKILLS:

Detail oriented and self-motivated professionalDemonstrated consultative, interpersonal, written, and verbal communication and presentation skillsSolid understanding of ERISA compliance and as well as other state and federal laws and regulations related to time off and disability programs  Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.  Ability to work with and influence peers and management.  Self-motivated with critical attention to detail, deadlines and reportingAbility to develop and maintain collaborative relationships with peers and colleagues across the organization, both internal and external

EDUCATION
Required

Bachelor's Degree in Human Resources or related field

Substitutions

6 progressive years' experience in disability and time off program design and implementation


Preferred

Master's Degree in Human Resources or related field

LICENSES or CERTIFICATIONS

Required

None

Preferred

None

TRAVEL REQUIREMENT:

0% - 25%
 

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

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