Job Summary

As an Account Technology Specialist in NetApp's Sales function, you will primarily provide pre-sales technical support for the development and implementation of complex products/applications/solutions.  
You will utilize your excellent technical and relationship building skills in working with vendors, partners and sales to ensure that optimum systems solutions are provided to customers.

Essential Functions:

Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.  Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions.  May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.  May provide consultation to prospective users and/or product capability assessment and validation. Job Requirements Excellent written and verbal communication skills.  Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals. Account management and project management experience. Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.  Ability to follow standard engineering principles and practices. Creative approach to problem solving. Travel to the prospective customer's sites as necessary

 

Responsibility: 

As a seasoned professional with a wide range of experiences, this individual uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Responsible for a specific geographical install base and large, complex, high visibility, strategic, or tactically important accounts. 

 

Interaction: 

This individual effectively works with, and influences senior internal personnel within the function, employees in other functions that support the sales effort, and has direct customer contact.  Limited management supervision and direction is provided since this individual operates and drives results independently. The ideal candidate is a subject matter expert and strongly influences sales team decisions and initiatives. May also act as a team leader and major decision maker for team projects. Education 6 to 10 years of experience is preferred.  Familiar with EMC, HDS, HPE, IBM, VMware or PureStorage (at least one vendor) Well know with industry Interest and passion with Docker/Container & Kubernetes(K8S) platform Interest and passion for hybrid multi-loud Technologies (Cloud certified is better) Interest and passion with AI Platform A Bachelor of Arts or Sciences Degree in Electrical Engineering, Computer Science, or equivalent is required. A Graduate Degree is desired. Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp products and services is required. Specialized knowledge in breadth and/or depth.