About NetApp

 

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Summary

NetApp Learning Services is seeking a highly skilled and motivated Accreditation and Certification Program Manager to play a pivotal role in driving the skill evaluation strategy at NetApp. As the industry leader in data management and storage solutions, NetApp recognizes the critical importance of industry standards and is committed to maintaining the highest level of expertise among its solution and product users, including customers, partners, and employees.

In this dynamic role, the Accreditation and Certification Program Manager will be entrusted with comprehensive oversight of NetApp's technical professional certification programs, sales and solutions consulting assessments, and product accreditations. By leveraging industry-leading best practices, the successful candidate will have the opportunity to extend and enhance NetApp's defensible certification brand, ensuring that individuals who possess NetApp certifications are recognized as top-tier professionals in their field.

Collaboration will be a key aspect of this role, as the Accreditation and Certification Program Manager will work closely with NetApp's Education Partners, Instructional Designers, and stakeholders to identify and address evaluation and badging needs. By fostering strong relationships and leveraging the expertise of various stakeholders, the incumbent will have the opportunity to shape and refine the certification programs to meet the evolving demands of the industry.

Central to the role is the management and oversight of all assessment and exam development activities. Working in collaboration with technical and sales subject matter experts across NetApp, the Accreditation and Certification Program Manager will play a vital role in the development of exam questions and other certification assets. By ensuring timely publication and rollout of new and revised exams, the successful candidate will contribute to the ongoing growth and relevance of NetApp's certification offerings.

The ideal candidate for this position will possess a deep understanding of industry standards and best practices in certification program management. Strong project management skills, attention to detail, and the ability to collaborate effectively with cross-functional teams are essential. Additionally, the Accreditation and Certification Program Manager should have a proven track record in driving the success of certification programs and a passion for empowering individuals to validate their skills and expertise.

If you are a motivated and experienced professional who thrives in a fast-paced and collaborative environment, this is an exceptional opportunity to make a significant impact in the field of certification program management with NetApp Learning Services. Join us in our mission to empower individuals and organizations with the highest level of expertise and recognition in the industry.

Requirements Lead a community of users, developing advocates/champions of certification and accreditation  Partner with curriculum development to align portfolio content and certification exams  Be the certification evangelist and amplify the power and value of  the certification program  Develop integrated marketing communication deliverables to promote Certification (social media, web, event presence, newsletters, ads, etc) as well as internal awareness initiatives Ensure Certification plays a central role at summits, conferences and meetups Build and manage performance and adoption reports that provide insights into the success of the certification program Manage the creation, administration, and maintenance of certification assets, according to exam blueprints Manage an extended team including vendors that support our exam creation, exam delivery and asset management Triage exam escalations, review and revise exams, act on user feedback At least 8-10 years building and managing technical certification programs, including exam development, production, rollout, promotion, adoption, and bookings growth. Experience facilitating cross-functional committees of subject matter experts Experience conducting job-task analyses, item creation workshops, question writing training Knowledge of modern proctoring tools, badging systems, and certification best practices Capability to logically plan and set priorities, take initiative, identify and resolve problems to produce measurable results Demonstrated ability to work independently and as part of a team Exceptional planning, time management and organizational skills are required Exceptional written, verbal, and interpersonal communication skills Positive, proactive and able to advocate for changes and improvements Experience with badging strategies and gamification a plus Experience with data management, storage, and public cloud infrastructures (AWS, Azure, GCE) a plus Education

Bachelor’s Degree (or equivalent experience) is desired with a Minimum of 8+ years Technology Sales Experience.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. 

 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

 

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
 
If you run toward knowledge and problem-solving, join us. 

 

USA and Canada Residents Only:

The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is [$Hiring Range Min] – [$Hiring Range Max]. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law.  In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).