Title: Program Manager
Location: Mahwah, NJ, US
Job Type: Full-time with Benefits
Who We Are
For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
Main purpose of the role
This role is for an experienced Trade Program Manager within the automotive OEM parts sector for one of our main global prestige automotive clients. Based in Mahwah, NJ but will also involve travel as required for the role. The Trade Program Manager will be wholly responsible for increasing OEM parts sales in the market, with a focus on enhancing our current client partnership and increasing overall incremental sales revenue and profitability.
Candidate Responsibilities
Increase national OEM parts sales share within the IAM marketplace. Implementation and execution of brands strategy: pricing, parts portfolio, distribution, sales & marketing. Work across the OEM brand and MSX organizations to create best in class program Create strong & succinct business plans and deliver back to the client. Seek out and develop new OEM parts sales channels. Full responsibility for OEM parts sales business steering. Sales team steering: personnel, recruitment, management, and motivation, including setting objectives and reviewing performance. Review sales data and figures and hold monthly program review meetings. Analyze the landscape and cluster the market into customer groups and sales channels. Identify OEM sales opportunities in the independent collision, mechanical & service & wear sectors. Identify and manage a key suite of KPIs to drive sales. Convert OEM sales opportunities by defining and delegating adequate measures.
Candidate Specification (essential)
Expert knowledge of OES / OEM landscape. A dynamic Manager from a manufacturer, Dealer Senior Manager or Aftermarket distributor background. Ability to increase OEM market share against OES competition. Demonstratable success of managing field sales teams & high-profile stakeholders. Proven track record in sales and target achievement. Ability to broker deals at senior stakeholder level. A full understanding of vehicle manufacturer trade sales operations at NSC level. Can demonstrate a combination of diplomacy and forcefulness to overcome hurdles. Highly organized and efficient work methodology, able to work under pressure in competitive environment. Excellent presentation skills, able to communicate content and ideas simply and succinctly. Ability to travel within designated territory.
Competencies and Skills required
Strong interpersonal skills and effective communicator. Experience having worked with a high-performance, collaborative, constructive peer group is a plus. Structured and well-organized combined with hands-on pragmatic implementation, managing projects from inception through to completion. Well organized - understands how to manage multiple high priority projects. Excellent verbal and written communication skills with exceptional attention to details. Can demonstrate a high degree of being able to work on own initiative and motivation. Enthusiastic, flexible and proactive personality. Personal qualities of integrity, credibility, and a commitment to and passion for the brand. Proficient in MS Project, Word, PowerPoint, Excel. Strong business acumen and customer focus. Strong organizational and time management skills.
Reporting to
Operations Director and Strategic Account Executive
Working hours
Full time (40 hrs. per week) and prepared to work overtime when needed.
What we offer
Competitive salary Mobile Laptop Business expenses JLR will provide company vehicle
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95k to $110k based on current experience.
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