Position Summary  

The Scheduler, Training Scheduling is responsible for all aspects of training scheduling requirements for all of the training departments at JetBlue University (JBU), including regulatory compliance and coordination with Training Records Specialists and Crew Services. This position requires in-depth knowledge of processes and procedures along with the ability to multitask. The Scheduler will need to be able to engage with JBU College Leaders, Instructors, and students on a regular basis to provide the best training experience.  

Essential Responsibilities  

Coordinates with Crew Services and Crew Staffing for monthly bid awards  

Checks for legalities and adjusts as appropriate  

Notifies all trainees of required Standards Training Events  

Coordinates with Training Record Specialists to ensure all recurrent and qualification training is scheduled  

Schedules Instructors, according to qualifications for all training devices, including full and fixed flight simulators, door operations, ground schools and classroom training as well as emergency drill events  

Monitors changes in the training schedules  

Rotating shifts at the Just Ask desk in center 

All other duties as assigned  

Minimum Experience and Qualifications  

High School Diploma or General Education Development (GED) Diploma  

Two (2) years of Scheduling and/or Training Administration  

Experience on computerized scheduling processes  

Ability to complete tasks and assignments with minimal supervision  

Excellent verbal and written communications skills  

Available for overnight travel (10%)  

Must pass a ten (10) year background check and pre-employment drug test  

Must be legally eligible to work in the country in which the position is located  

Authorization to work in the US is required. This position is not eligible for visa sponsorship  

Able to work flexible hours, including weekends and be available to respond on short notice  

Preferred Experience and Qualifications  

Bachelor’s degree  

Proficient in Microsoft Suite  

Regulatory or airline experience with an understanding of Federal Aviation Regulations (FARs) legalities  

Experience utilizing commercial electronic scheduling software, especially MINT Training Management System, or similar, FLICA and CrewTrac  

Crewmember Expectations  

Regular attendance and punctuality  

Potential need to work flexible hours and be available to respond on short notice  

Able to maintain a professional appearance  

When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft  

Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion  

Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards  

Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)  

The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position. 
 

Equipment  

Computer and other office equipment  

MINT WebAssistant  

CrewQual Software  

CrewTrac  

FLICA Bidding system  

Duty phone  

Work Environment  

Traditional office environment 

Physical Effort  

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)