Title Coordinator - Part-Time
Ritchie Bros. Auctioneers
The Title Coordinator is responsible for the coordination of all activities involved in processing vehicle titles & registrations for our Live Auction activity within the province. The Regional Titles Coordinator processes vehicle titles & registrations accurately & efficiently and in accordance with both company and province agency requirements. Working with multiple internal departments, the Regional Titles Coordinator ensures that we are delivering timely and exceptional customer service to both sellers and buyers by organizing, reviewing and processing title transfer documentation and working to resolve any issues that may arise within this business process.
3 years’ customer service experience preferably including title transfer work.Strong organizational skillsStrong communication skillsStrong computer skills, especially MS OfficeStrong attention to detailAbility to adapt to new programs and processesAbility to work with changing prioritiesAbility to work through complex issuesProfessional office work environmentCollect, review and process titles, CarFax, Bills of Sale, Power of Attorneys and all related documents for all titled assets which transact on through the live auction within the provinceHandle administrative office functions involved in the title transfer process such as data entry, title tracking, filing, copying, scanningRespond to customer enquiries and requests in a timely and professional mannerIdentify provincial title requirements, request duplicate titles and collect Power of Attorney documents as needed to ensure our sales transactions are completed efficiently & in a timely manner.Collaborate with internal departments & consignors to resolve any issues that may arise, such as incorrect information on title, replacement VIN plates, liens and/or duplicate titlesFlexible and willing to perform other tasks as assigned
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