This position is responsible for managing the accuracy of Avis Budget Group’s asset records as well as distributing titling documents for dealer direct/auction sale transactions in the defleeting process. Efficiently work to resolve discrepancies with our titling documents to preserve our records inventory. Communicate with various state’s Department of Motor Vehicles as well as investigating abnormalities in the department’s routine processes to maintain a high output of accurate and quality work. Essential duties and responsibilities, shown below, will vary accordingly based on assignment.

What you’ll do:

Generate daily dealer direct & auction sale title reportsFacilitate proper titling signage and ship to buyers/auctionsAnalyze discrepancies in asset documents and/or processes for solutionCommunicate with various internal & external business contacts to collect factsUtilize online resources to investigate further and determine course of actionObtain and/or generate necessary business documents to facilitate correctionsMaintain detailed record of correspondence and actions taken in company databaseReport origin of discord to leadership teamFollow-up consistently and provide weekly status updatesInvestigate atypical exceptions to resolve obstacleFulfill requests for titling related documentsAffidavits of Correction, Odometer Statements, Lien Releases, title copies, etc.Cross-train to assist in other department duties related to title work and processingMaintain professional and courteous relationship with internal and external customersProfessional Handling of company asset documentsProfessional usage of business machines - PC, printer, scanner, phone, fax, copier, etc.Communication - develop and expand Internal & External business contactsReport issues to immediate superiors, dept PLUS member for IT/system related issues, DMV business relationships, ABG field personnel, Sales team, Auction contacts, Fleet processing & Retail Sales associates

 What we’re looking for:

High school diploma/GED requiredExcellent PC skills (MS Office – Excel, Word, Outlook) macro knowledge preferred3-5 years data entry experience, established customer service skillsExcellent data entry skills, multi-tasking, and organizational skillsGood verbal and written communication skills requiredSound critical thinking, analytical and decision making skillsMust be able to work in a fast paced, deadline oriented work environment

Perks you’ll get:

Access to Medical, Dental, Vision, Life and Disability insuranceEligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages401(k) Retirement Plan with company matched contributions.Employee discounts, including discounted prices on the purchase of Avis/Budget cars.Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

Who are we?

Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. 

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This role requires the ability to lift up to 15 pounds and enter and exit vehicles. Drug screening is a part of our hiring process. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Virginia Beach

Virginia

United States of America