Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Title Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $19.13 - $28.65/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Job Responsibilities:

Review titles for negotiability, sign and reassign titles for sellers and buyers.Complete application for new title on behalf of clients as needed.Complete repossession affidavits as needed.Complete affidavit of corrections as needed.Answer communications from all clients on title questions and issues to resolution, escalating if necessary.Troubleshoot and resolve title issues on behalf of all clients according to state specific title requirements.Communicate effectively with BMV/DMV agencies.Monitor aging of titles following departmental procedures and policies.Process documents received from clients to complete title follow-up.Assess and determine proper outcomes for title release requests.Post charges to unit for workSubmit check requests for work through Oracle

Qualifications:

Minimum:

High School Diploma/GED and 3 years’ experience in a related field.OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.OR 5 years’ experience in a related fieldPrevious vehicle title experience and title handling.Must have strong organizational skills and be very detail oriented.Ability to type and use 10-key proficiently required.Effective communication skills and strong customer service attitude is required.Ability to recognize title brands and other relevant notations related to titles is a requirement.Willingness to become an New Jersey Notary is desired

Work Environment:

Office setting.

Disclaimer:

The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Closing:

With more than 20,000 employees in operating locations around the globe, Manheim is the world's largest provider of vehicle remarketing services. In 2010, Manheim handled nearly 10 million used vehicles, facilitating transactions representing more than $50 billion in value.  A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming the wholesale vehicle buying and selling experience through investments in technology and innovative products and services. Manheim markets Manheim Financial Services (MAFS), OVE.com, Total Resource Auctions, Manheim Frontline, Manheim Specialty and Heavy Truck & Equipment, Manheim Consulting and other respected brands to the remarketing industry in 15 countries, including Australia, Turkey and the United Kingdom.  Manheim is an Equal Opportunity Employer and a Drug-Free workplace. Please submit your resume to: http://www.coxenterprises.com/coxcareer/

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.