Tour Guide Action Line
Diamond Resorts International
Job Description
We are seeking high-energy personalities that have a passion for working with new potential clients and helping our new owners make memories by enjoying vacations!
Why Team Members Like Working for us: $16/hour plus additional compensation Excellent health care options (medical, dental, and vision) 401(k) with Employer matching Employee Stock Purchase Program Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. The industries top training in a lively environment Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts Perks at Work Discount Program And so much moreWhat will I be doing?
As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:
Apply Company presentation products and concepts during discussions with clients while touring campus locations. Present vacation ownership product information accurately to clients as provided on the approved Company’s fact sheet. Maintain effective communication with clients and provide follow up to ensure customer happiness by using various forms of positive communication (ie: email, telephone, and written correspondence). Participate in department meetings for key information on HGV products and related updates. Promote a positive work environment and adhere to Company core values and policies. Perform other reasonable duties as assigned by Management based upon business needs.
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