As a Tour Receptionist you would be responsible for: Welcomes and checks-in the clients coming to a sales presentation. Obtains necessary information from client to ensure accurate segment assignment. Correctly assigns client to appropriate sales agent based on specific type/rotor. Prepares for scheduled tour arrivals through the preparation of survey sheets; assures owner information has been prepared in advance. Identifies which clients provided a “good faith deposit” and processes upon checking in for the tour. Coordinates the Sales line, properly assigning clients to Sales agents and updates tour information. Updates and keeps track of all tour results and gifts provided. Refunds deposits. Maintains and reconciles good faith money. Prepares “Client Booked vs. Showed” reports for each tour wave in an accurate and timely manner. Updates tour information in Atlas specifically through check-in, agent assignment, tour credit, etc. Verifies tour information in Atlas is correct through the process of running reports and verifying data. Researches and prepares tour information for the following four days based on wave, tour type and Sales agent pre-assignment.  Updates and distributes report twice daily. Provides superior customer service in accordance with the Company DRIven to Excellence standards. Consistently practices the Meaning of Yes® and maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects. Completes all required Company trainings and compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned   Why do Team Members Like Working for us? Our Mission and Values Internal growth opportunities Being part of an industry leader in the hospitality field Team Member and Family Travel Program providing reduced hotel room rates!