Description

The TPR EMR Coach under direct supervision from the Market Clinical Informatics Manager and according to established policies and procedures functions as a clinical application expert and is primarily responsible for training TPR office staff to efficiently use clinical applications including but not limited to Athena, Dragon, Medi-Mobile and Collector. The TPR EMR Coach will proactively provide at the elbow support to clinic staff. The TPR EMR Coach is responsible for purposeful clinic rounding; providing direct support to providers and staff to ensure end users successfully integrate clinical applications into clinical workflow. The TPR EMR Coach ensures consistent and effective use of the applications that align with policy, procedure, and standards. The TPR EMR Coach may at times create education content to communicate and educate providers and staff. The TPR EMR Coach regularly provides suggestions and seeks feedback from physicians, clinicians and office staff communicating such information to the Market Clinical Informatics Director.

The TPR EMR Coach collaborates with the Market Clinical Informatics Manager to improve physician and clinicians’ satisfaction with the clinical applications, promote “voice of the customer” and improve IS service and support.

Must be in or able to commute to the Market daily.

Up to 25% travel outside of market and 75% travel within market. As travel is required, an MVR on the final candidate is required.

Responsibilities

Acquisitions-Onsite onboarding and training of physicians and support staff (PSR, MA, referral staff, biller, coder and PM) in outpatient offices on Athena, Patient Portal, Phreesia, MediMobile, Dragon dictation and Virtual VisitsAssists with systems implementation including analysis, design, configuration, testing, and support activitiesReview and share new system release items with critical stakeholders. Test and ensure features are compliant with Tenet policies Provides recommendations on requests related to EHR workflows and functionality onsite weeklyAssist with custom template development, scheduling templates, EPCS setup, HIE request, TAO and practice role requestProactively schedule on-site clinic visits to assess adoption, and efficient use of clinical systems and address issues brought forth from clinic staffCreate and submit visit reports to leadershipMonitors end user reports to assess trends and identifies opportunities to increase efficiencyEnters/Processes TenetOne tickets (including patient merge, training request offboards)New Hire CSS orientation Create/Review educational materials on a regular cadence

Qualifications

Minimum of one year experience in ambulatory clinical settings such as physician clinics or other OP settings is requiredMinimum of one-year prior experience in the use of and/or implementation of clinical information systems is requiredAthena experience preferredHigh School Diploma or GED requiredRequired: High School DiplomaAbility to develop, maintain and collaborate with cliniciansAbility to problem-solving and resolve conflictUnderstands clinical workflow and has the skill set to integrate technology into clinical practiceExcellent verbal, presentation, and written communication skills requiredMust serve as a model of credibility, professionalism, and customer serviceOther duties as assigned by supervisor

Compensation

Pay: $23.00 - $36.40 hourly. Compensation depends on location, qualifications, and experience. Staff level positions may be eligible for sign-on and relocation bonuses.

Benefits

The following benefits are available, subject to employment status:

Medical, dental, vision, disability, life, AD&D, and business travel insurancePaid time off (vacation & sick leave) Discretionary 401k with up to 6% employer match10 paid holidays per yearHealth savings accounts, healthcare & dependent flexible spending accountsEmployee Assistance program, Employee discount programVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance. For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act is available.

Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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