Job Description & Responsibilities

The position is within the Cleared Margin Client Service Team within Prime Financial Services. This team manage Margin Settlement for both Futures & Options and OTC Cleared Products within the Equities Markets department of JPM. The team undertake the essential task of agreeing and settling margin values (Primarily Cash or Securities) with clients for the purpose of covering the Banks risk for CCP Trading Cleared activity. Margin teams provide a controlled environment for the mitigation of counterparty risk via the monitoring and collection of eligible assets.  Booking Client Agreed Margin & Answering of incoming margin calls (requests for assets) sent by clients, by comparing them to JP Morgan's exposure and agreeing on the amount and type of asset to be moved.  Follow up on any counterparty failed settlements and investigation of disputed margin requirements Timely resolution of incoming queries regarding a client’s portfolio, examples being Trade Breaks, Interest Calculations, Commissions & Eligibility to name a few Accurate and appropriate escalation of issues in line with regulatory requirements Continued development of the Clearing Client Service offering & efficiency generation Providing a flexible approach in order to support the prime brokerage/clearing businesses in a continually changing market environment.

 

Required qualifications, capabilities and skills:

You must have a Bachelor’s degree or above in Finance/Operations Must have 4+ years of experience in External Client services experience, or similar experience interacting with senior/demanding internal clients and effective relationship building with a wide variety of stakeholders, for example; Clients, Credit Execs and Business Partners & Working knowledge of OTC Derivative products, Futures and Options  Analytical and detailed: strong analytical skills with complementary communications and presentation skills  with attention to detail and accuracy; Solid intellectual capacity for process improvements A strong sense of ownership and responsibility; Excellent Client focus and Customer care working practices A control mindset with an awareness of issues and risks affecting processes or the organization Attention to detail and the ability to perform tasks with a high degree of accuracy