**What We're Looking For** At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners. This opportunity, at a senior level position, ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating and responding to scheduled and unscheduled traffic incidents, congestion and travel time imbalances. **What You’ll Do:** + Operates various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions. + Monitors roadways via CCTV surveillance cameras and detection systems. Monitors all traffic devices and computer equipment associated with the system. + Maintains advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems. + Utilizes traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers. Continually checks the accuracy and validity of the messages displayed on all DMS and 511. Aware of all 511 messages broadcasted on a particular system. Enters incident information into computer systems using traffic software. + Becomes familiar with the roadways and understands the purpose and location of each traffic device (i.e. detector stations, CCTV, and 511). + Alerts operator staff to new and existing memos. + Uses SOG to detect, dispatch, monitor, and document roadway incidents. + Confers with partners (highway patrol, Road Rangers, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Districts to coordinate resources for incidents that may affect regional travel. + Dispatches Road Rangers and assists Road Rangers with other tasks, such as phone calls, etc. + Performs all duties and may defer the most complex issues to a supervisor. + May serve as “shift team leader”. + May train new operators and provide guidance to more junior operators. + Performs other duties as assigned. **What You’ll Need:** + High School/GED or equivalent and 2 years of experience including 1 year as a Traffic Management Operator II or directly comparable experience. **What You'll Bring:** + Excellent working knowledge of traffic management systems + Good communication skills – oral, written, clear communication over radio + Good familiarity with Microsoft Word. **What We Prefer:** + ​ Experience operating computers, working in fast paced / quickly changing work environment. **Additional Information** Click here for benefits information: HNTB Total Rewards Click here to learn more about EOE including disability and vet Visa sponsorship is not available for this position. \#MD #Traffic . Locations: Fort Myers, FL . . . . . . . . . . . . . . . _NOTICE TO THIRD-PARTY AGENCIES:_ _HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees._ **Job Type:** Regular **Full/Part Time:** Full time **Job Category:** Technical Group **ReqID:** R-23375