Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is currently seeking a part-time Traffic Monitoring Specialist to help support our projects located within the Sanford, FL area. 

Work is in a 24/7 emergency operations/dispatch environment and is likely to include overnight, weekend, and holiday hours.Work often involves repetitive functions and is performed indoors at a desk that can be adjusted for sitting or standingThis is a public safety function that requires focus and the ability to prioritize.Work can be fast-paced and intense, requiring organizational skills and an attention to detail.Position works under limited supervision performing relatively complex technical work.Provides services at client site in Sanford, FL.Answers calls from outside partners and stakeholders.Utilizes FDOT's ITS devices (CCTV cameras and speed/volume detectors) along with Advanced Traffic Management System (SunGuide) and other software to monitor and manage freeway and arterial traffic.Provide driver feedback via overhead signs and FL511.Will dispatch Road Rangers and other FDOT incident management resources using telephones and push-to-talk systemsWill document, in detail, activity relating to all traffic incidents to create historical documentation of the incident.May perform data entry functions beyond event documentationRoutine monitoring ITS equipment (CCTV cameras and speed/volume detectors) and report any technical issues that need repair. Ongoing monitoring of repair status and notification if repairs are exceeding allowed time.Learn signal timing principles and notification procedures for local maintaining agencies.Participate in a continual improvement process of all operational activities.Assist with various other roles such as public information, mapping, performance measures, signal cabinet/field work, contract management.Follow statewide Standard Operating Guidelines and local Standard Operating Procedures to precision.

 

Qualifications

Minimum:

High school diploma (or equivalent)

Preferred Qualifications:

Excellent oral and written communication skills.Possess a genuine interest in traffic and public safety.One or more years prior experience in a dispatch environment or other related customer service role.

Additional InformationVisa support is not an option for this position Relocation support is not an option for this position

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

 

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.