Essential Functions
Customer Service: as an integral part of the team, ensure that customers are highly regarded and receive exceptional service throughout the flow of order processing, including readying loads for shipment and managing the inbound and outbound warehouse traffic.Planning, arranging, and negotiating all modes of transportation; preparing transportation schedules; researching and comparing transportation options; negotiating transportation rates; identify cost-saving opportunities.Provide freight quotations as needed.Scheduling, dispatching, and tracking shipments; scheduling transportation of goods, products, and materials. Processing transportation documentation such as packing lists, bills of lading, work orders and shipping orders; tracking shipments to ensure on-time delivery and proper handling; working with vendors to ensure timely delivery of goods.Developing, implementing, and improving transportation policies and procedures. Develop and implement transportation programs and strategies to improve efficiency and reduce costs, monitoring transportation costs.Collaborating with internal departments to optimize business performance, transportation services and customer satisfaction.Coordinating insurance to ensure proper coverage for all shipments.Investigate and resolve issues with claims for short-shipments and damaged shipments, file freight claims for reimbursement.Maintain records of transportation activities. Generate reports detailing transportation metrics and performance.Manage invoicing and billing for transportation services.Train new employeesAssist in loading and unloading merchandise from the trucks, inspecting the items for defects and inconsistencies, and moving the products into safe storage areas.Compliance: ensure compliance with transportation regulations, company policies and safety standards.Education & Experience
Bachelor's degree in transportation management, logistics, project management, or similar, preferred.A minimum of 2 years’ experience as a transportation specialist in a related industry.In-depth knowledge of transportation industry regulations.Proficiency in transportation management software.Superb leadership and interpersonal skills.Exceptional organizational and time management skills.Great communication and collaboration skills.Strong analytical skills for data-driven decision-makingExcellent problem-solving skills.Ability to work in a fast-paced environment and multitask effectively.Experience with international shipping and customs regulationsProven ability to work independently and meet deadlines.Willingness to provide operational support outside of business hours.Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
*This position requires eligibility to obtain authorization under the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-US Persons, as defined in the ITAR and EAR, may not be eligible to obtain authorization.
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This position requires eligibility to obtain authorization under the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-US Persons, as defined in the ITAR and EAR, may not be eligible to obtain authorization.
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