We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

Our culture is welcoming and inclusive -- everyone is empowered to make a difference.We have the best team in the world and believe in paying competitively and rewarding for high performance.Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.We are invested in your professional growth – you’ll have access to free executive coaching on-demand.

This Role is Tailor-Made for You Because:

A Day in the Life:

JOB SUMMARY

The Trainer supports the Senior Trainer in the coordination & development, delivery Omni Channel coaching and measurement the success of training programs across the retail stores in ASIA (HK, Macau, Singapore, Australia and Taiwan). The individual will be highly analytical and be able to use different retail KPIs to drive service and transaction qualities. He/ she will also has an exposure in developing high quality training programs to the store teams, such as service training, store management coaching, and social media training.

KEY RESPONSIBILITIES:

Support in designing, localizing and implementing training programs & system for different Asia regions through classroom training and virtual trainingResponsible in analyzing effectiveness of different training initiatives, define post training follow-up activities and enhancement programDevelop high quality regional use training aids such as manuals, videos, handbooks and training PowerPointsInspire, motivate, train the field sales force via in-store coaching, especially on areas of selling ceremony, product knowledge and customers journeyManage Mystery shopper program and Net promoter score follow up actionsCoordinate the E-learning platform from course uploading, enrollment and monitor the completionManage all logistics of training such as training notice, room set-up, material preparation, training database, reports etc.Work closely with internal stakeholders (Retail, Talent, Buying, VM, Marcom and IT) to identify training needs and develop suitable training program and contentsPlan and support in various training activities including workshops team building/ kick off meeting to engage the retailRegular travel to different regions for new market set-up and staff orientationSupport in any ad hoc projects

EDUCATION & PRIOR EXPERIENCE NEEDED

Degree holderMinimum of 3 years’ retail training experience, candidate with less experience will be considered as Assistant TrainerRetail selling or field coaching experience is preferredProven experience in managing/ facilitating physical and virtual classroomFamiliar the use of different social media platforms, such as Instagram, RED, Line and WeChatKnowledge in video editing and social media content creationProficient in MS OfficeProficient in English and Chinese translation and a confident speaker with various language, such as English, Cantonese and MandarinSelf-motivated, active, presentable, passionate in fashionCreative and flexibleTravelling is required

To Land This Role:

Why You'll Want to Join Our Team:

How We Work Together

Adaptable – We change before we have toEntrepreneurial – We own itCollaborative – There’s no “I” in ToryClient & Brand Focused – We put ourselves in Tory’s shoesLive the Values – We show up for each otherFunctional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.