Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: + Career development with an international company where you can grow the career you dream of. + Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. + An excellent retirement savings plan with a high employer contribution + Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program, and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree. + A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. + A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. **The Opportunity** This position works out of our Livermore, California location in the Abbott Heart Failure, Acelis Connected Health business. Our Heart Failure solutions are helping address some of the World’s greatest healthcare challenges. As the Trainer Educator, you’ll have the chance to provide onboarding education of the roles and responsibilities of the Patient Trainer. Includes ongoing updates, resources, re-education such as performance related to patient self-testing (PST) and maintaining job requirements. This role provides administrative support to the business in support of key objectives, milestones and timelines. **What You’ll Work On** The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. + Provides education of training guidelines, smart devices, applications and equipment for remote PT/INR patient self-testing + Explains expectations and desired outcomes for a thorough, successful patient training + Approves retraining, reassignments and time management + Promptly responds to inquiries, comments and service feedback + Serves as a resource for problem solving or challenging training conditions + Maintains adherence of workforce for educational and health requirements + Tracks compliance, performance and multiple systems maintenance + Composes straightforward written correspondence at the direction of management + Interacts with other department coordinators to create effective administrative support + Builds strong relationships with workforce, management, Company operations and third party vendors + Access and utilizes data systems to run reports, validate and complete projects as requested + Support all Company initiatives as identified by management, Company policies and procedures **Required Qualifications** + High School diploma or equivalent + 1-3 years customer service experience or administrative support + Strong computer skills, proficiency navigating multiple websites and platforms + Capable of handling multiple tasks, problem resolution, prioritization and attention to detail + Demonstrate ability to build and maintain strong client relationships + Ability to follow-up, communicate effectively and work with all organizational levels + Handle and maintain confidentiality of sensitive information **Preferred Qualifications** + Working knowledge of employment systems and applications + Organize projects and meet set objectives/deadlines + Communicate clearly and concisely, both in writing and verbally with others in a professional manner + Coordinate with affected departments in process or operational changes + Versatility, flexibility, and willingness to work within constantly changing priorities + Proficient on Microsoft office programs Apply Now (https://www.jobs.abbott/us/en) **Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:** www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx) Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott , and on Twitter @AbbottNews. The base pay for this position is $32.15 – $64.25 per hour. In specific locations, the pay range may vary from the range posted. An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com