Trainer (Starting within 2 weeks) Location: Remote   + Training Program Development: The trainer is responsible for developing and updating the new training journey for Customers and Employees, ensuring it aligns with organizational goals, industry best practices, and regulatory requirements. This includes designing a curriculum, selecting training materials, and incorporating scenario-based exercises. + Delivery of Training Sessions: The trainer will conduct training sessions for both delegates and internal personnel. They’ll facilitate interactive sessions, delivering content effectively, engaging participants, and promoting a positive learning environment. + Conduct engaging and interactive training sessions, utilizing effective instructional techniques and adult learning principles. + Facilitate discussions, encourage participation, and create a positive learning environment. + Use multimedia resources, case studies, and real-life examples to enhance understanding and application of concepts. + Subject Matter Expertise: The trainer possesses comprehensive knowledge of the Thentia Cloud platform operations, software, and tools. They stay updated with industry trends and technological advancements and share relevant insights and expertise with trainees. + MS-Platforms, Google Docs and Forms + Stay updated with industry trends, emerging technologies, and best practices in emergency dispatch operations. + Share expertise, insights, and relevant information with trainees to enhance their understanding and skills. By fulfilling these roles and responsibilities, the trainer plays a crucial role in equipping Delegates and Employees with the necessary skills, knowledge, and confidence to effectively handle their jobs, roles, and processes, coordinate response efforts, and provide critical support. SALARY AND BENEFITS The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION The leadership of our Company is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients, to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us.   HOW TO APPLY All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process.   As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth; one’s gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law. Powered by JazzHR