JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Schedule: Monday-Friday 08:00 am-04:30 pm

Job Responsibilities

The approximate breakdown of activities for this role is 30% administrative, 20% Stakeholder Management, 25% Facilitation of training, 25% curricula/technical writing.It is important to understand working in a regulatory environment where training content and metrics could be audited by an authority (example, FDA)Potential to oversee or partner with budget owners to implement well-thought-out training to staff based on regulatory compliance standards (e.g., Safety or GxP)Oversees method to communicate and manage budget for training for skills development based on job task analyses for all staff within their business unit including (but not limited to): Technical, Administrative, Professional, and Leadership staff.Work with manager on custom training programs for technicians to enhance their skills.Work with manager and team on other projects as requested.

Training Project Lead

Owns training projects for training initiatives.Maintain and communicate JLL training standards, processes, and templates for the most effective instructional design.Manage day-to-day troubleshooting of technical and operational training problems to resolutionParticipate in technology development project conversations to understand the complexity of the technology being developed & the user groups impacted. Apply this information to identify the best means instructional design and training delivery model ( in person, online, etc.)Create and/or maintain processes to track projects against milestones. Assist in determining and tracking time/cost estimates for projects.

Interpersonal

Interact with multiple levels of personnel from project teams through executive business sponsors

Technical

Has a working knowledge of business and technical language to work with vendors for training as well as subject-matter-expertiseMaintains knowledge of JLL and Pfizer’s business to effectively manage a technical training program to meet the audit requirements.

Leadership

Lead projects/initiatives for training initiatives.Supervise daily work activities all training activities including troubleshooting.Develop strategy, set direction and priorities for projects and deliverables in accordance with CS, LS, and Account training initiatives

Innovation

Applies innovation to work that has a training impactEscalates innovative solutions that can help the client bottom-line and supports the stabilization or improvement of any management fee at risk

Knowledge, Sills & Abilities

On the job Training, Bachelor’s degree preferred1-3yrs experience with Training System AdministrationAt least 2 years of implementing trainingAt least 1 year of training management experience in a regulatory environment (example, Safety training or FDA training)Understands e-learning design principles and is familiar with standard software used for training development & deliveryUnderstand adult-learning theory and best practices for implementing global Training programsProven ability in writing technical manuals or interpreting Standard Operating Procedures into a Training course.Proven experience in conducting a training needs analysis

Location:

On-site –Andover, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.