McMarro Family Restaurants owns and operates 45 McDonald’s Restaurants throughout Southern California. We have been in business for over 30 years and have spent the last decade expanding our business and creating opportunities for career growth for our employees. At McMarro, we believe in working together to create a culture that supports the company’s values: Family, Integrity, Community, and Teamwork. The Training Coordinator reports to the Training Manager and is responsible for supporting the Training Manager with the execution of various training programs within the organization. Their main goal is to ensure employees receive the necessary skills and knowledge to perform their jobs effectively through excellent presentation and facilitation skills. Job Responsibilities In addition to following company policies and procedures, main responsibilities include, but are not limited to: + Design, develop, and implement training programs. + Schedule and coordinate training sessions, workshops, and seminars. + Select appropriate training methods (e.g., on-the-job, e-learning, workshops). + Conduct training needs analysis by consulting with managers and employees. + Create or source relevant training materials, handouts, manuals, and online resources. + Ensure materials are up to date and aligned with company standards. + Maintain training records and databases. + Provide reports on training outcomes and improvements to management. + Track employee progress and completion of mandatory training. + Assist employees in understanding training programs and ensure they are motivated. + Provide ongoing support and guidance during and after training sessions. + Ensure training programs comply with company policies and regulatory standards. Requirements & Skills + Presentation and facilitation skills. + 2-5 years of experience in training, human resources, or employee development roles. + Preferred experience with instructional design, training methodologies, or e-learning tools. + Strong organizational skills. + Excellent communication skills, both written and verbal. + Problem-solving abilities to address training challenges and adapt methods. + Ability to evaluate the effectiveness of training programs and make improvements. + Proficient in using Learning Management Systems (LMS) and other training software. + Attention to detail and ability to maintain accurate records. + Team player with the ability to collaborate across departments. + Adaptability to changing company needs and employee requirements. + High level of interpersonal skills to engage and motivate employees. + Strong time management skills to balance administrative tasks with training responsibilities. Qualifications + Excellent written/oral communication and strong presentation skills + Passion for employee development and continuous learning. + Ability to handle confidential information responsibly. + Strong initiative and self-motivation to improve training programs and outcomes. + Ability to commute. + Flexible availability can work mornings, nights, and weekends as needed. + Professional appearance. + Proficiency in Microsoft Excel and other financial modeling tools. + Preferred professional certifications related to training and development, such as: + Certified Professional in Learning and Performance (CPLP) + Certified Training and Development Professional (CTDP) + Adult Learning Theory Certification + Bilingual in Spanish is a plus. Benefits + $25-28 hourly salary + Health, dental, vision + Vacation Time + Sick Time - in accordance with City or State ordinance + 401K Requsition ID: PDX_MC_A59FD3A1-79F5-4744-A78C-85DE935CB39A_11578 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares. McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.