Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.

The Training Coordinator position will be in support of the SOS department. The Training Coordinator position will be primarily responsible for delivering the training program to various level employees and providing support of training resources for Customer Service Representatives (CSR). To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our employees with the highest levels of knowledge and professionalism.
• High School diploma or equivalent • 1-3 years of experience• May have additional training or education • Ability to pass a federal government security background check • A minimum of 5 years in the SOS department

Home Office Requirements: Hardwired internet (ethernet) connection Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net) Private work area and adequate power source Computer/Laptop (no tablets or Chrome books)
Minimum Requirements

- High School diploma or equivalent with 1-3 years of experience.

- Bachelor's degree preferred. 
- May have additional training or education in area of specialization.

EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.