Department/Unit:

Registration

Work Shift:

Day (United States of America)

Salary Range: $45,308.00 - $72,492.00

The Training Coordinator is responsible for training a diverse population in system applications with healthcare focus specific to Patient Access functions; data quality monitoring review and follow up remediation; development and updating of training material.

Education:

 Bachelor's degree

Licensure, Certification & Registration:

CHAA (or acquired within 2 years of hire)

Experience:

3 – 5 years hospital, physician billing or registrationTraining experience of the adult learner in healthcare setting or similar fieldStrong computer skill including EXCEL, WORD, POWERPOINT, and ACCESS

Skills, Knowledge & Abilities:

Proven customer service skill with ability to exceed expectationsAbility to multi-task in stressful and high patient volume unit; must be able to manage pressure of very tight timeframes to execute taskAbility to build confidence, raise skill level and promote a productive training and learning environmentExperience with monitoring data quality, analyzing and trendingExcellent time management and organizational skillAbility to review information and draw appropriate conclusionGood judgement and ability to be resourceful to problem solve; escalate issues as neededTeam minded worth ethic.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.