General Job Description

As a Training Instructor at Chicken Salad Chick, you will be our Brand ambassador and must demonstrate and uphold our culture at all times. In this role you will be responsible for training franchise owners, restaurant leaders and managers in their respective roles so they can run great restaurants.

You will be expected to design and lead training sessions to develop participants’ skills in the use of all operational support platforms and Brand standards. The Training & Development Department seeks to continuously improve its methods and materials and your feedback will be essential in achieving this goal.

Duties and Responsibilities

· Design and lead training for franchise owners, restaurant leaders, managers and corporate staff to develop their knowledge of Brand systems and processes and develop their skills in the areas of leadership, restaurant operations and use of business technology platforms

· Schedule and conduct classroom, in-restaurant and virtual learning sessions

· Establish open lines of communication with franchise owners and restaurant leaders and be able to provide performance feedback on training participants

· Continually improve training methods, materials and delivery

· Order training materials and supplies

· Assist with Company initiatives and provide operational support when needed

· Operate within the established department budget

Qualifications

· Education

· High school diploma or GED required

· Bachelor’s degree preferred

· Experience

· Previous restaurant management experience desired

· Other

· Must be able to travel locally

· Must be willing to relocate to Atlanta, Georgia

· Must be able to demonstrate the Chicken Salad Chick culture

· Must be comfortable presenting material in a classroom, in a restaurant and virtually

· Proficient with Microsoft Word, Excel, PowerPoint and Outlook (experience with PhotoShop and e-learning authoring software is a plus)

Key Competencies

· Excellent presentation skills

· Excellent writing skills

· Organizational skills

· Communication skills

· Time management skills

Physical Requirements

· Must be able to stand for long periods of time

· Must be able to lift up to 40 pounds