Military OneSource Training Specialists assist the Training Manager to develop and maintain the Military OneSource training program and methodology. Conducts in-person and online training for program applications, provides conference support, and creates/updates training materials as needed. These duties and responsibilities may vary based on the needs of the customer and their users. Clearly communicates technical and non-technical information to beginner, experienced, and expert users, application owners, and other employees. Trains and acts as a mentor to new or less experienced Trainers. **Job Responsibilities** + Ensures all contractor staff, including subcontractors and consultants, supporting Military OneSource complete government-required training, are trained in functional roles, are knowledgeable and current on military service specific matters, understand military terminology, and are familiar with evolving issues that affect military members and their families. + Delivers course content and facilitates discussions that achieve the learning objectives set forth by Government and the Military OneSource performance standards. + Delivers presentations and trainings using acceptable methods and techniques including in-person training, online training, and train-the-trainer formats. + Reviews and updates instructor and student materials. + Conducts classroom courses, workshops, seminars, and/or computer-aided training. + Develops quizzes and surveys to conduct training analysis to determine the effectiveness of trainings. + Collects, organizes, and edits information required for preparation of user’s manuals, training materials, installation guides, proposals, and reports. + Sets up and connects a mobile classroom and trouble shoots simple network issues with the assistance of onsite personnel + Designs/develops and writes instructional materials for new and existing trainings such as lesson plans/curriculum, SOPs, learning objectives, user and instructor guides, handouts, practical exercises, and other necessary materials that are effective in assisting adults, uniformed personnel, ASM clients, and other ASM employees learn technical applications. + Quickly adapts and overcomes short-notice customer requests, changing training environments, training software malfunctions, lack of internet availability, and other possible difficulties during training. + Edits and revises documentation materials based on reviews of subject-matter experts, team members, and other writers. **Minimum Qualifications** + US Citizen and fluent English speaker. + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation. + Bachelor’s Degree and 5 years of training development and delivery experience (additional 4 years of work experience may be considered in lieu of Bachelor’s degree). + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Presents a polished and professional demeanor which allows the individual to interface and clearly communicate both technical and non-technical information effectively to beginner, experienced, and expert users. + Communication skills must be superior to display enthusiasm with a calm and professional demeanor. + Ability to work as part of a team of trainers and assist the team in completing training documentation and reports as necessary. + Must be detail oriented and should utilize their professional experience within the field to keep trainings on schedule + Possess strong listening skills as well as presentation skills, and should be comfortable conducting Q&A discussions with users and other stakeholders to collect application feedback and concerns. + Must be well organized and have good interpersonal skills. + Ability to adjust and change focus and/or priority as well as the ability to successfully multi-task as needed and set priorities as needed. + Knowledge of and prior experience with the Army or in a military health care setting is a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $76,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.