Position: Commercial Training Team Coordinator

Reports to Title: Training Development Manager

Department/Division: Training

Primary Work Location: Bloomington, MN

Job Code/Classification: Nonexempt

Position Overview

The Commercial Training Team Coordinator is responsible for managing program and equipment logistics for training events for the Commercial Sales Team.  This position works primarily in the US GN Headquarters, but also travels to assist in GN launch events and Sales Summits.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Keep equipment and supplies inventoried, updated, organized, clean and secured in a professional manner at the US GN Headquarters. Supplies include but are not limited to- training trunks, laptops, Surface Pros, Fitting Software, demo hearing aids, KLANGs and all ancillary supplies for use at training events.Order supplies, décor, and marketing materials needed for Commercial events.Support planning and logistics for events to include but not limited to- Commercial Sales Summit, customer fly in events, customer trips, regional training events, annual training meeting, etc. Source and secure meeting locations, order AV and catering, ship equipment and supplies, communicate with event owners.On sight support for larger customer and employee trainings and events (20% Travel) such as Engage, Sales Summit, Launch Fly-Ins, etc.Manage all packing and shipping of commercial training team supplies. Report the expenses and budget during/after the event.Actively seek out money saving opportunities when it comes to supplies procured and shipping methods.Organize, clean, replenish and update all orientation and onboarding field supply kits as well as BLM orientation supplies and marketing hand-outs and sales orientation folders.Event CEU organization for customers attending commercial sales trainings.Additional responsibilities as needed based off of events planned by the Commercial Training Team and Training Team Leadership.

Competencies (Knowledge and Skills needed for this position.)

Ability to think strategically, prioritize tasks and oversee execution with attention to detail.Ability to collaborate with several departments to enlist the cooperation of organizational stakeholdersDecisive and task-orientedTakes Initiative to solve problems and fill gaps to ensure event success.Strong experience with PC programs including Outlook, Excel, Asana, Salesforce and WordAbility to lift, carry and roll equipment cases and supply boxes. 

Desired Qualifications:

Required Education: High School Diploma

Preferred Education:  Bachelor’s Degree

Experience:  2 years of experience managing calendars and logistics preferred.  Experience in hearing industry is a plus.

Travel: Occasional Travel (20%)

Other Information:

Direct reports: N/A

Indirect reports: N/A

Working Environment: Hybrid, Combination of Office and Remote Work

Physical Demands:  Sitting, Standing, Typing, Lifting to 50 lbs.

Position Type and Expected Hours of Work:  Monday through Friday, but hours may vary.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer

GN Hearing is an equal opportunity/affirmative action employer committed to cultural diversity in the workplace.  GN Hearing openly supports and is fully committed to the recruitment, training and promotion of all individuals, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance or any other classification protected by state, federal or local law or ordinance. Founded in 1869, GN group today operates in more than 90 countries across the world and has more than 6,000 employees. View The EEO is the Law poster and its supplement.

E-Verify

GN Hearing / ReSound participates in E-Verify. View the E-Verify poster here.  View the Right to Work poster here.

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

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