Transaction Management Ops Analyst Charlotte, North Carolina **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Summary:** The individual will be part of the Inventory Management team supporting fixed income securities settlements via the Bank of New York Mellon system. This individual will interact with trading, middle office business partners, various operations teams, and external clients & depositories. Primary responsibilities would include handling the day to day security settlement and exceptions, balancing, and processing cash movements (wires) . Also, performing other related control functions such as prompt break & issue resolution, escalation, reporting, and general risk & control oversight along with other functions. **Roles & Responsibilities:** + Resolve transaction failures promptly and efficiently. + Handle settlement processes including wire payments, transfers, and routing. + Address same day exceptions and ensure resolution of next day breaks. + Collaborate closely and various teams to provide accurate and timely response to inquiries. + Serve as primary point of support for multiple clients. + Offer secondary support to other desks and team members as needed. **Required Qualifications:** + Bachelor’s degree or equivalent professional experience. + Proven ability to manage multiple deliverables under tight deadlines and stressful situations. + Exceptional organizational and communicational skills + Strong analytical skills with keen attention to detail. + Knowledge of fixed income products. + Proficiency in Microsoft Office applications and other PC tools + Problem -solving skills with the ability to articulate requirements and escalate issues effectively. + Advanced Excel skills (macros, pivot tables, vlookups, etc.) **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) . To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.