Join our dynamic team as a Transaction Processing Manager and take the lead in driving operational excellence! In this pivotal role, you'll be at the heart of our Asset Servicing operations, ensuring seamless management and control of the daily workflow. You'll have the opportunity to oversee corporate action and income products, making a significant impact on our clients' success. If you're passionate about optimizing processes and delivering exceptional service, this is the perfect opportunity for you to shine and advance your career in a thriving environment
As a Transaction Processing Manager within the Asset Servicing team, you will be in charge of operational management and control of the daily workflow. Your responsibilities will also extend to corporate action and income products.
Job Responsibilities:
Manage the workflow through the life cycle of Corporate Action and Income productsOperate management and control of the daily workflow within the Asset Services teamMaximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planningEnsure all daily controls and processing are completed and signed off including client service inquiry resolution, cash and stock break, event management, as well as all key metrics are produced as requiredProvide direction and leadership to the teamProvide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organizationContinued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activitiesContribute to the strategic development of asset servicing products
Required qualifications, skills and capabilities:
Operational subject matter expertise in Reconciliation, Settlements, Trade Support, Asset Servicing, Risk and Control, and CustodyStrong people management skills, ability to lead and motivate managersStrong ability to learn ongoing stream of new markets, products, and processesStrong risk and control awareness, ability to effectively priorities workloads and work to critical deadlinesConfident communicator in all mediums to both internal and external clientsProficient in Microsoft Office products including Word, Excel, Access, and Outlook