As a  Business Analysis Specialist with in Chase Consumer Banking(CCB) you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

Maintain complex and detailed calendarsAssist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access, highly focused training in CCB OperationsProduce high quality emails and messages to individuals at all levels of the organization when requiredHandle regular activities without prompting, and advise in advance with issues or delays in vault and manual operationsAssist in editing spreadsheets and presentations, including printing and binding, for client meetingsWork cooperatively with the other business analysts, in positive partnership to support each other smoothlyLead and coordinate on ad projects as requested

Required qualifications, capabilities, and skills

Five years of experience in operations environmentAdvanced ability to organizeTact and good judgment in confidential situations, and proven experience interacting with senior managementStrong interpersonal, written, and oral communication skillsStrong proficiency in Microsoft OfficeMaintaining SMB tracking spreadsheets, FedEx , UPS, USPS, returnsVault Operations/ Audit/ SOP SME understanding, SLA monitoringDemonstrate ability to function in AIS Cloud, End to End Reporting, Return Mail Reporting, Scheduling, Controls Testing and other Daily Duties to support operations. College degree is a plus