Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

 

Job Summary:

As a Transactions Specialist, you play a pivotal role in maintaining the strength and resilience of JPMorgan Chase. You contribute to the firm's growth in a responsible manner by foreseeing new and emerging risks, and applying your expert judgement to address real-world challenges that affect our company, customers, and communities. Our culture encourages innovative thinking, challenging the status quo, and striving for best-in-class performance.

 

Job Responsibilities:

Carry out a detailed review of Collateral Documents for completeness in a timely manner. Refer problems / Identify issues on assigned queues and escalate occurrences to the team leader or supervisor. Ensure adherence to departmental policies and procedures. Research miscellaneous items and identify appropriately based on research performed; escalate discrepancies, all within established guidelines, corporate policies, and standards. Ensure adherence of operational procedures to complete tasks in an accurate and timely manner. Evaluate and analyze data from multiple sources in a fast-paced environment. Act as a Subject Matter Expert in the team. Refer problems / Identify issues on assigned queues and escalate occurrences to the team leader or supervisor. Adapt to changing needs & deadlines and remain calm when under pressure. Handle multiple assignments without compromising on Quality and TAT.

Required Qualifications, Skills and Capabilities:

Bachelor’s Degree with 3 years of work experience (preferably with Banking Industry/Back Office Operations) Excellent MS office Skills Must exhibit keen attention to detail and a sense of urgency Ability to work in a deadline driven environment and tight Service Level Agreements Flexible to work in any shifts