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The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES 

Transfers

Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.  Follows processes for chain-of-custody, paperwork, and deceased identification Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and proceduresFor home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.  Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impressionEnters deceased event information into proprietary software according to company proceduresTransports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

Washes, vacuums, and cleans vehicles ensuring vehicle is presentableFuels vehicles as necessaryFollows safety guidelines and expenditure processesMaintains personal protective and transfer supplies in vehicles including cleaning productsIdentifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

High School Diploma or equivalent

Licenses

Current state/province issued driver’s license with an acceptable driving record

Experience

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

Ability work schedule to support business needs including weekends and nightsAbility to work on-call weekends, nights and holidays rotationAbility to lift up to 75 pounds; push/pull up to 200 poundsAbility to drive in hazardous, heavy traffic, and weather conditionsBasic computer skills required

WORK CONDITIONS

Work EnvironmentWork indoors and or outdoors during all seasons and weather conditionsLocal and/or multiple location traveling requiredComply with Field dress code policyWork PosturesFrequent, continuous periods of time standing, up 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageLifting, pushing, pulling up to 75 poundsWork HoursWorking beyond “standard” hours as the need arisesLocal travel up to 100% using company vehicle

Postal Code: 85013

Category (Portal Searching): Operations

Job Location: US-AZ - Phoenix