About the Team

Transformation Design & Delivery is part of the Payment Operations organization supporting CIB wide transformation and change programs and platforms. Our mission statement is powerful yet simple ‘build things better and build better things’. Ensuring that the things we build have been properly thought through, are high quality, sustainable and delivered quickly. We are focused on identifying opportunities to build more innovative things, often across products and lines of business, where we can bring the organization together to define solutions which are broader reaching.

As an analyst in the team you will work on large scale payment programs, working closely with Product, Operations and Technology teams. You will Identify solutions, drive prioritization and delivery, ensuring they are aligned to operations strategy.

Undertake analysis to define and document the business requirements, articulate and document process Perform impact analysis to determine key business groups that will be required to undergo technical or operational process change Partner closely with Product and Technology partners to help define globally consistent platform architecture and process Work with the UAT team to ensure thorough testing and defect prioritization Track the progress of an initiative and identify any potential issues and collaborate with various stakeholders for resolution to ensure timely completion of the project Drive Operations readiness to support new product roll out  Independently lead an initiative working within a cross functional team

Required qualifications, capabilities and skills

Experience in Banking / Financial services Business Analysis skills and prior experience working in projects Project management skills, execution focused with the ability to prioritize and manage time effectively Payments and/or Operations knowledge preferred Strong problem solving, collaboration, communication and interpersonal skills Strategic thinker with ability to define future state business model and drive execution to that effect Promotes partnerships and collaboration, with the ability to build effective relationships