GRAND RAPIDS, MI, United States of America
10 hours ago
Transformation Program Manager

Job Title: Transformation Program Manager

Department: Transformation

Location: Any Acrisure Office (Hybrid - 4 days onsite, 1 day remote)

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

Transformation Program Managers support Acrisure’s Transformation Office in effectively leading their programs with internal partners and stakeholders in building strong stakeholder relationships of trust, designing requirements, creating execution plans, facilitating change management, capturing and reporting metrics on critical priorities and program activities, and providing the Transformation Office and Acrisure leadership with timely data and information for informed decision making. Candidate must be able to work at an Acrisure Office 4 days a week to be considered for this position.

Responsibilities:

Guide multiple geographies, platforms and leaders to an optimal operating and technology model with exceptional change management application to support the organization

Manage Transformation Office region/platform integration programs working with all levels of stakeholders to bring regions together with common systems, tools, process, standards, and business vertical alignment

Partner with stakeholders to understand requirements of current and future state. Translate that into effective program plans, communication plans, engagement initiatives, metrics, and business line/functional reporting

Develop, evaluate, manage and report on program health assessment for a portfolio of programs while ensuring stakeholder requirements are met resulting in the expected business value and impact

Work alongside Solutions Engineering to drive process improvement and scalable solutions that work across a complex ecosystem of business lines and verticals

Plan, implement, and monitor technology implementation programs

Partner closely with Transformation Office communication, training, and branding resources to help drive lasting change and keep stakeholders informed throughout the organization

Oversee and build the capability of multiple project teams, ensuring program goals are reached

Maintain fiscal discipline in administering program activities; report on the same

Analyze, evaluate, and overcome program risks and issues. Communicate risks and/or issues to managers and stakeholders in a timely manner with mitigation options

Key Skills:

Intellectual curiosity with a passion for problem solving and change management

Proven ability to create rapport with and influence all levels of stakeholders

Ability to plan, execute, mitigate risk, and be accountable for results with a bias for action

Strong personal credibility and leadership skills; can comfortably lead senior executives through difficult trade-off discussions and creatively drive consensus

Unique ability to balance equally building relationships and driving performance

Ability to apply Program Management best practices with a predisposition to produce fast, practical recommendations

Low-ego while being equally comfortable giving and receiving direction, leading and contributing, driving executive conversations or supporting as necessary

High EQ with a strong ability to 'read the room' and adjust approach, facilitate change management tactics, and foster trust at levels of the organization

Ability to rapidly get to an '80/20' answer, and comfort tailoring the analytical approach as necessary given program and project timelines

Expert verbal and written communicator; ability to cut through the noise and make the complex simple

Extensive knowledge of and ability to expertly apply change management principles throughout a complex organizational structure

Education/Experience:

Bachelor’s degree (or higher) in Business Administration or related field and 5+ years of experience leading large transformational efforts and program teams

Demonstrated leadership experience and indirect team leadership of cross-functional resources

Demonstrated success in past roles helping companies transform Operations and Technology

Extensive experience and comfort managing several concurrent projects of varying structures and types

Experience leading large change initiatives using industry best practices tools and methodologies

Advanced user of MS Office, SharePoint, project management, business process management, business intelligence, and CRM tools

PMP certification preferred

Benefits & Perks:

Competitive Compensation

Industry Leading Healthcare

Savings and Investments

Charitable Giving Programs            

Opportunities for Growth

Parental Leave

Generous time away

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.

For more, visit www.Acrisure.com  or learn more here.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

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