As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

This role will be crucial in crafting the transformation to Build a Better BA and ensuring that the transformation will deliver the improvements needed to meet our vision and performance aspirations across financial, operational, customer, colleague and sustainability. This role will lead a team to 1) problem solve key issues across Directorates, 2) support ideation and 3) innovation.

What you’ll do:

Work with senior leaders across BA to craft our transformation roadmap to ensure alignment between our initiatives and our objectives.Support efforts to identify gaps, risks and opportunities within the Transformation plan; enabled by quantitative insights and a strong network.Plan and lead cross-directorate diagnostic activity, using a range of approaches including desk research, data analysis, process/activity mapping, stakeholder interviews, collaborative workshops etc.Coordinate work across supporting functions (e.g. Finance, Digital, People, Procurement ec) to provide rapid and accurate prioritisation of issues and opportunitiesSupport innovation by bringing relevant ideas from across IAG and external insights to BA.Design transformation initiatives, particularly those that involve multiple Directorates, including coordinating a plan, governance model and project start-upEnsure effective handover of new initiatives to Delivery Resources; maintaining an ongoing relationship to ensure original problem is solvedIdentify and develop appropriate key performance indicators (critical metrics) for new transformation initiatives at the outsetPrepare reports and presentations for leadership and stakeholders to communicate updates relating to issues, ideation and innovation

What you’ll bring to British Airways:

Demonstrable experience of problem solving in a complex environmentAbility to effectively lead and empower individuals & teams (direct/indirect), working collaboratively to delivery results.Good individual and team managementAbility to work under pressure and handle specific and often unique issues crafting relevant clarity in areas of ambiguity to enable decision makingAbility to implement plans to overcome obstacles and achieve goals.Ability to develop and implement ideas that benefit our business, using your internal and external insightFinancial acuity, understanding of financial principles to evaluate the economic impact of transformation initiatives and lead budgets effectively.Familiarity with digital tools and technologies that support transformation efforts, including data analytics and process automation.Willingness to new ideas and approaches, with the ability to drive innovation within the organization.Sensitivity to organizational culture and the ability to navigate and influence cultural shifts necessary for transformation.Your experience:Degree qualification or equivalent is advantageous but not essential.Experience in a Management Consultancy is advantageous but not essential.Experience in shaping of strategic change is essentialWhat we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.